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Posts related to ‘American Customer Satisfaction Index’

America’s Most Hated Industries

Posted: August 24, 2012 at 6:31 am

Americans are not happy with the government. But for the first time in a long while, it is not the most hated industry in the country. That honor now belongs ...
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America’s Worst Companies to Work For

Posted: August 10, 2012 at 6:17 am

Companies often tout their workplaces as an inviting environment for employees. Yet many are far from it, and employees at many of America’s largest corporations dislike, or even hate, their ...
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Google+, FoxNews.com Top Customer Satisfaction Poll

Posted: July 17, 2012 at 10:48 am

Google’s (NASDAQ: GOOG) social media offering Google+ had a good showing with a score of 78 in its first appearance in the American Customer Satisfaction Index (ACSI) E-Business Report, released ...
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What’s Important in the Financial World (5/15/2012) New Apple MacBook

Posted: May 15, 2012 at 8:50 am

Rumors persist, most recently reported by Bloomberg, that Apple (NASDAQ: AAPL) will launch a new super-thin line of laptops. The latest version of the MacBook will be powered by Intel (NASDAQ: INTC) ...
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Twelve Retailers Flunking Customer Service

Posted: February 21, 2012 at 6:36 am

As recently as 2009, Netflix was the most beloved retailer on the Internet. By the end of 2011, following the failed separation of its streaming and DVD by mail service ...
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The 10 Most Hated Companies in America

Posted: January 13, 2012 at 6:46 am

Customers, employees, shareholders and taxpayers hate large corporations for many reasons. 24/7 Wall St. reviewed a lengthy list of corporations for which there is substantial research data to choose the ...
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Are Chryslers Still Junk?

Posted: August 16, 2011 at 6:35 am

Chrysler has tried to rebuild its image under the management of Italian car company Fiat. The number three U.S. manufacturer even makes money. The issue that continues to nag the ...
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The Big American Retailers With The Worst Service

Posted: February 15, 2011 at 4:31 am

Customer satisfaction in the retail and online e-commerce industries is getting worse. There is no single reason for this, but it is likely that the recent economic downturn is one ...
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Comcast Is Not Dead, It’s Thriving

Posted: October 28, 2010 at 4:40 am

Comcast Corp.  (NASDAQ: CMCSA) has been declared dead so many times   that  CEO Brian Roberts might want to dress up like a vampire for Halloween. First, the media declared ...
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