Best and Worst Car Brands of 2017

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25. Lexus
> 2017 customer satisfaction index: 86
> 2016 customer satisfaction index: 84
> U.S. YTD sales 162,662
> U.S. YTD market share: 1.7%

Lexus is Toyota’s luxury brand. Launched in 1989, the brand’s lines of cars and SUVs are among the top selling in the United States. Unit sales through the first seven months of 2017 dropped 9.4% as sales of some of the most popular Lexus models posted double digit declines. However, these weak sales came Lexus recently ranked first in the J.D. Power Vehicle Dependability Study 2017.

Source: toyota.com

24. Toyota
> 2017 customer satisfaction index: 86
> 2016 customer satisfaction index: 85
> U.S. YTD sales 1,214,560
> U.S. YTD market share: 12.4%

Toyota is the perennial top selling Japanese car brand in America, with sales rivalling that of American automakers Ford and GM. Toyota regularly rises to the top in consumer research about car companies. It ranked third in the recent J.D. Power Vehicle Dependability Study. The Toyota RAV4 and Camry are among the best selling car models in the United States this year.

Source: subaru.com

23. Subaru
> 2017 customer satisfaction index: 85
> 2016 customer satisfaction index: 84
> U.S. YTD sales 360,513
> U.S. YTD market share: 3.7%

Subaru is well known for its sturdy, inexpensive cars. The company was a pioneer in incorporating all-wheel drive in all of its models. The Japanese automaker is by some measures the hottest car company in America today. In an industry with stagnant to reduced sales this year, Subaru’s unit sales are up 8.7% year-to-date.

Source: gmc.com

22. GMC
> 2017 customer satisfaction index: 84
> 2016 customer satisfaction index: 84
> U.S. YTD sales 310,587
> U.S. YTD market share: 3.2%

As GM’s truck division, GMC makes only SUVs and pickup trucks. GMC unit sales rose 1.6% in the first seven months of this year, led by strong sales of the midsize SUV Acadia — Acadia sales rose 44.3% to 65,700. GMC is the second largest of GM’s divisions by sales after Chevy.

Source: mbusa.com

21. Mercedes-Benz
> 2017 customer satisfaction index: 84
> 2016 customer satisfaction index: 81
> U.S. YTD sales 187,869
> U.S. YTD market share: 1.9%

Mercedes unit sales dropped 1.9% over the first seven months of 2017, as rising sales of its SUV and crossover models were not enough to offset weak sales in many of its passenger cars. Sales of the entry level CLA dropped 32.8% to 10,686 through July. However, sales of the GLS SUV have risen 15.3% to 17,929. The nine-decade old company is known for its high quality, luxury products and usually does very well on consumer satisfaction surveys.