AK Steel Holding Corp. (NYSE: AKS) Raised to Outperform with $12 target at Credit Suisse.
Alcatel-Lucent, S.A. (NYSE: ALU) Raised to Buy at Deutsche Bank.
American Water Works Company, Inc. (NYSE: AWK) Raised to Buy at Ladenburg Thalmann.
Apache Corporation (NYSE: APA) Started as Buy at Stifel Nicolaus.
Astoria Financial Corporation (NYSE: AF) Cut to UNderweight at JPMorgan.
Aurizon Mines Ltd. (NYSE: AZK) named as Value Stock of the Day at Zacks.
Darden Restaurants, Inc. (NYSE: DRI) Maintained Underperform as Bear of the Day at Zacks.
Huntington Bancshares Inc. (NASDAQ: HBAN) Cut to Hold at Stifel Nicolaus.
Koninklijke Philips Electronics NV (NYSE: PHG) Cut to Sell at Citigroup.
Lazard Ltd. (NYSE: LTD) Cut to Neutral at Citigroup.
Pier 1 Imports Inc. (NYSE: PIR) Started as Hold at Argus.
Ralph Lauren Corporation (NYSE: RL) Cut to Market Perform at Wells Fargo.
Unilever PLC (NYSE: UL) Cut to Underperform at BofA/ML.
Urban Outfitters Inc. (NASDAQ: URBN) Cut to Sell at Citigroup.
VimpelCom Ltd. (NYSE: VIP) Raised to Neutral at Goldman Sachs.
WebMD Health Corporation (NASDAQ: WBMD) Cut to Market Perform at Wells Fargo.
WESCO International (NYSE: WCC) Raised to Outperform as Bull of the Day at Zacks.

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JON C. OGG

Teen stores Buckle and Zumiez battered expectations, while Gap and Wet Seal both missed expectations badly.

Data from CNBC.

Read the ten best online stores this holiday
Read the ten worst online stores this holiday 

To put those customer service rankings in context, we looked at how the parent companies that own the websites have performed recently.  We found that a strong customer service rating often coincides with a company that has widely regarded brands.

It begs the question: Does Apple (NASDAQ: AAPL) have such a high customer service ranking because so many consumers love the Apple brands? Or, is Apple’s customer service for online shoppers really superior to that of other e-commerce businesses? Apple is tied for second place in the index. Amazon.com is in first place. It also has a sterling reputation with consumers, as do some of its major products like the Kindle.

At the bottom of the ForeSee index are Gap (NYSE: GPS), Sony (NYSE: SNE) and Overstock (NASDAQ: OSTK). Gap recently said it would close 21% of its U.S. flagship stores. Sony has had trouble gaining sales for its PCs, games, smartphone and TV products. Overstock, an also-ran online department store, was founded in the days of the dial-up internet. It is hard to see how any of these could be at the top of the list. Or, perhaps if they were at the top of the list, they would not be in such deep trouble now.

ForeSee’s E-retail Satisfaction Index included the top 40 retailers by sales. The company surveyed 8,500 customers between Thanksgiving and Christmas. Despite its shortcomings, 24/7 Wall St. used the data from ForeSee as a foundation, because it is a reasonable measurement of the experience that consumers have with specific e-commerce sites, whether those sites are part of highly successful companies or ones on the verge of failure.

There is also some evidence that a few troubled retailers have actually performed well online. Whether that success is enough to save the companies themselves is impossible to tell. One such example is Avon (NYSE: AVP), with online service that is tied for second among all e-commerce sites in the ForeSee index. But Avon recently posted a disastrous quarter, and its CEO of 12 years was dismissed. Similarly, JCPenney’s (NYSE: JCP) online operations’ customer satisfaction is equal to Apple’s, which is also tied for second place in the ForeSee rankings. However, JCPenney has lost sales to big-box retailers such as Walmart (NYSE: WMT) for years. It is worth noting that JCPenney just hired the head of retail stores at Apple to turn the bricks-and-mortar retailer around. Apple is one of the few companies that was successful online long before it began to build physical stores.

These are the the companies with the best and worst online customer satisfaction. To draw our conclusions about why they are on the list and what the relationship is between the companies and their e-commerce operations, we examined three factors: the ForeSee satisfaction data, the annual sales of each of the companies, and the amount of traffic each site had in November — the most recent month measured by audience research firm Compete.com. Foresee describes its rating as “Average customer satisfaction with the top 40 U.S. e-retail websites increased by one point this year to tie 2009’s all time high score of 79 on the study’s 100-point scale. Satisfaction scores for individual e retailers span a 16-point  range, from a high of 88 (Amazon) to a low of 72 (Overstock).”

Founded in 1983 as a small boutique selling Mexican folk art and cotton sweaters on Sanibel Island in Florida, Chico’s now operates more than 1,200 outlets and boutiques throughout the U.S., selling casual-to-dressy apparel and related accessories under the Chico’s brand, White House/Black Market and Soma Intimates names, catering mostly to women over the age of 35.

Although net sales for the third quarter ended October 29 increased 11.5% year-over-year to $539 million, the Fort Myers, Fla.-based retailer posted quarterly earnings of 16 cents per share, lower than the consensus analyst estimate of 20 cents. Absent traffic, the company was forced to increase promotional activities and offer aggressive discounts to move merchandise, especially at its namesake stores. Gross margin fell 100 basis points to 56% and inventory increased 38% to $247 million.

Though gross margin is forecast to fall 100 to 200 basis points in the fourth quarter (reflecting a need to push-out end-of-year merchandise through discounting), management insists the decline is not related to execution problems. Chief executive officer David Dyer pointed out on the third-quarter 2011 conference call with analysts that the White House and Soma brands “delivered record sales and margins in the third quarter, thanks to a more fashionable mix of lingerie, dresses and beauty.”

“It’s the economy, stupid!” ~ Democratic strategist James Carville

All four brands — from dinner party fashions at Boston Proper to pajamas and “Vanishing Back” bras available at Soma Intimates — are resonating with shoppers, said chief financial officer Pamela Knous on the earnings call. “And I am proud to say,” declared Knous, that the 11.5% increase in sales “represents the tenth consecutive quarter of positive comparables.”

What Knous did not say was that consolidated sales comparables grew only 3.7%. Her double-digit growth comment reflected increases from new store openings — not actual organic growth at locations open more than one year!

Even more troubling, although new traffic was up for the combined Chicos and Soma Intimates brands, which accounted for 66% of quarterly revenue, comparables grew only 0.6%, compared to sales growth of 3.6% last year. Knous said the slowdown reflected the Chico’s customer’s “cautious purchasing behavior in light of continuing uncertain economic conditions.”

“When I see a bird that walks like a duck and swims like a duck and quacks like a duck, I call that bird a duck.” ~ American poet James Whitcomb Riley (1849 – 1916)

Notwithstanding, the Chico’s namesake brand, average dollar sales and transaction counts are supposed to be up across all other brands, according to management. Why, then, will the company not break out segment profit and loss (P&L) statements?

Looking to extend its customer’s experience to intimate apparel, a $13.5 billion market (led by Victoria’s Secret’s commanding 25% share), Chico’s has grown the Soma label from 10 stores in 2005 to more than 200. Given the company’s ambitions are no longer “a secret,” why should the brand’s contribution to P&L still be considered such — unless discount pricing is driving sales growth — and eating into profits?

Management contends that there is space for another specialty lingerie brand. Though sales and profits are sizzling these days at industry bellwether Victoria’s Secret, owned by Limited Brands (NYSE: LTD), the playing field is not level for an upstart like Chico’s: Soma Intimates does not have the real estate. With just one-fifth as many stores, the company cannot similarly leverage product campaigns (do not expect an NBC runway show in primetime anytime soon). Additionally, deep-discounters like Wal-Mart Stores (NYSE: WMT) and Kohls (NYSE: KSS), with respective market shares of 17% and 8%, are battling for the budget-constrained pocketbooks of shoppers (looking for bargains) too. Ergo, Chico’s promulgations of full pricing and fashion parading hand-in-hand at Soma Intimates, in my opinion, is just fantasy talk.

On the earnings call, Nomura retail analyst Paul Lejuez was ignored when he specifically asked Dyer or Knous to detail the P&L impact of Soma Intimates on quarterly income. The company did not return my call seeking comment, too.

Troubling Trends Ahead

There are stormy headwinds blowing toward Chico’s, which management — whether deliberately or blithely — refuses to address:

• “Excluding $3.5 million of non-recurring, after-tax Boston Proper acquisition and integration cost, earnings per diluted share were $0.18 compared to $0.16 last year, a 13% increase,” said Knous. “Our best third quarter earnings per share results since 2006.” If this is Chicos’ best — I’d hate to see “average” performance. The quality of the company’s earnings is suspect. Actual net income year-on-year fell 8.2% to $26.46 million, according to regulatory filings. Share-net income received an artificial boost because actual (weighted) share count outstanding fell by 10 million in the last year due to open-market stock repurchases.
• In total, the company should exit the year at 1,250 stores, an increase of about 8% in square footage. However, in-store inventory is up some 17% per square foot, which suggests a continued reliance on aggressive promotions to push out seasonal merchandise — and a delay in margin turnarounds.
• Further evidence of a disconnect with female shoppers is found in days inventory outstanding (DIO), a performance metric that measures how long it takes inventory to be replaced on store shelves. In the third quarter, DIO rose year-over-year from 73.5 days to 81 days. Part of the cash conversion cycle, an increase in DIO whispers a liquidity crisis could be in the wind, as Chico’s inventory accounts for almost 46% of current assets (of $543.5 million).

“The best offense is having the right product for the customers.” ~ Chicos CEO David Dyer

Management believes that Chico’s has sufficient capital — cash flow from operations and existing cash and marketable securities balances — needed for the 100 (plus) new store openings in 2012 ($100 – 120 million), plus continued investment associated with the Soma brand, store remodel/expansions and cash required for inventory levels associated with this growth. Additionally, the company has no long-term debt and, if necessary, an untapped bank credit-line totaling $70 million.

Cash and equivalents totaling $195 million plus year-to-date operations that threw off $181 million suggest that liquidity should be sufficient to weather more of the same soft retail environment predicted for 2012 (including continued pressure on margins from promotional activities). That said, the company is spending money like a drunken sailor: $212 million acquisition of Boston Proper last fall, $70 million in dividend payouts, $176 million stock repurchases of 13.7 million shares (since August 2010) and the just-announced $200 million new stock buyback program.

Strong quarterly results at Limited Brands and Ann Inc (NYSE: ANN), parent company of Ann Taylor and LOFT brands, demonstrate that even in a weak economy customers will pay “full-price” for the right products. However, in my opinion, the company has overestimated its own pricing power. Consequently, if trouble follows the company into 2013, build-outs planned for Boston Proper and Soma could grind to a halt. As the share price of Chico’s FAS is down some 36% from its 52-week high of $16.60, consensus among investors would be to agree — and flee.

David J Phillips

Limited Brands’ same-store sales rose 7%, compared with a consensus estimate of 4.4%. Net sales fell by -2.3%, however, from $893 million a year ago to $872.6 million. The company also announced a $2/share special dividend to be paid on December 23rd to shareholders of record on December 12th.

The Talbot’s Inc. (NYSE: TLB) reported third-quarter earnings this morning and posted an adjusted EPS loss of -$0.22, compared with a consensus estimate of an EPS loss of -$0.16. Same-store sales fell by -4% in November. Talbot’s has closed 35 store locations so far this year and plans to close a total of 110 locations by the end of its 2013 fiscal year.

Costco’s same-store sales rose 7%, excluding gasoline and currency effects. Including gasoline, sales were up 9%. Analysts were expecting a rise of 6.5%.

Target posted a same-store sales gain of 1.8% in November, but analysts were looking for a gain of 2.8%. The company’s CEO said that he expects December to offer a “competitive and promotional environment as consumers continue to focus on value.”

Macy’s same-store sales rose 4.8% last month, and total sales were up 5.3%. The consensus estimate for same-store sales was an increase of 4.1%.

Dillard’s posted a same-store sales jump of 3%, in-line with the average estimate.

Nordstrom reported November same-store sales rose 5.6%, compared with an average analyst estimate of 5%. Total sales rose nearly 12% in November.

Kohl’s reported that November same-store sales fell -6.2%, while analysts were expecting a 2% increase. The CEO called the results “disappointing,” and said that the company expects to benefit from customers seeking value during the remainder of the holiday shopping season.

Gap same-store sales fell by -5%, more than the analysts’ expectation of a -4.3% decline. The company’s CEO expects December to “to remain fiercely competitive and highly promotional.”

Ross posted a same-store sales increase of 5% in November, better than the 3.7% that analysts were expecting. The company said it expects a 3%-4% increase in December as well.

Penney’s same-store sales fell -2% in November, compared with a -1.6% decline expected by the analysts. Total sales also fell by nearly -6% in the month.

TJX reported same-store sales growth of 4%, in-line with the average estimate. The company’s CEO said that the store would have performed better but for the warmer weather which put off winter clothes buying.

Lululemon reported third-quarter earnings today, noting that same-store sales jumped 16% in the quarter. Shares are down more than -11% in the first half-hour of trading this morning. Here’s our coverage of the company’s earnings report.

Stage Stores reported same-store sales rose 2.3%, compared with an estimate for a flat month. Total sales rose 4.3%, and the company’s CEO said that the final week of the month was “very strong.”

Pier One released third quarter sales figures today, and same-store sales for the quarter ending November 27th rose 7%. The company said quarterly EPS would be $0.20-$0.21, compared with the consensus EPS estimate of $0.18. Same-store sales for the holiday weekend were up 10% over last year.

Paul Ausick

Some stores that will, though, are reporting October same-store sales today, including Costco Wholesale Corp. (NASDAQ: COST), Target Corp. (NYSE: TGT), Macy’s Inc. (NYSE: M), Nordstrom Inc. (NYSE: JWN), J.C. Penney Co. (NYSE: JCP), Kohl’s Corp. (NYSE: KSS), Limited Brands, Inc. (NYSE: LTD), American Eagle Outfitters, Inc. (NYSE: AEO), Zumiez Inc. (NASDAQ: ZUMZ), The Buckle, Inc. (NYSE: BKE), and Wet Seal Inc. (NASDAQ: WTSLA).

Costco reported an October same-store sales jump of 9%, and a total sales increase of 11%. For the first two months of its current quarter, Costco same-store sales have risen 10% and total sales are up 13%. In September, the company saw a same-store sales jump of 12%, indicating that October sales were, in fact, a bit slower. Analysts were expecting October sales to rise 9.2%.

Target’s same-store sales rose 3.3% in the month, nearly double the 1.7% increase the company posted in October 2010. That probably won’t be good enough, as analysts were expecting a rise of 4.2%.

Macy’s posted a 2.2% gain in October same-store sales, considerably below expectations of 3.6%. The company reports third-quarter earnings next week and said that it expects quarterly sales to rise 4%-4.5%, within its previous guidance.

Nordstrom posted a same-store sales gain in October of 5.4%, which did not meet analysts’ expectation of a 6.4% boost. The company reports third-quarter earnings next week, and is expected to post EPS of $0.58 on revenue of $2.36 billion.

J.C. Penney was expected to post a 1% gain in October same-store sales. Instead the company put up a -2.6% decline. Shares are down nearly -3% in the pre-market following the announcement.

Kohl’s reported a same-store sales jump of 3.9%, better than the expected 3.7%. The company also noted that it expected third-quarter EPS to be at the high end of previous guidance of $0./73-$0.79. The consensus analyst EPS estimate is $0.78.

Limited reported same-store sales up 6% in October, compared with an 11% rise in September. Analysts had been looking for a 6.2% rise in October sales. Despite the slight miss, the company raised its EPS guidance from $0.17-$0.22 to $0.22-$0-.24 for its third fiscal quarter, which ended in October. Limited reports third-quarter earnings on November 16th, and the consensus EPS estimate was $0.24, even before the company raised guidance.

American Eagle Outfitters reported third-quarter sales after markets closed yesterday. Same-store sales for the quarter rose 5%, compared with a rise of just 1% in the same period a year ago. Including the company’s online store, same-store sales rose 7% in the quarter. The company also narrowed its EPS guidance from a $0.22-$0.27 to $0.26-$0.27, well above the consensus estimate of $0.23. American Eagle will report third-quarter earnings on November 30th.

Zumiez reported same-store sales increased 3.3% in October and 6% for the quarter ended in October. For the month, analyst’s were expecting an increase of 2.8% in same-store sales. The company raised EPS guidance last month, and the consensus estimate is now $0.42.

The Buckle reported a same-store sales gain of 8.7% in October, and for the quarter, same-store sales are up 9.1%. The company smashed the Thomson Reuters estimate of a 6.3% October gain.

Wet Seal saw its sales in October drop -9.7%, distressingly far below the estimated drop of -1%. The company also lowered third-quarter EPS guidance from $0.05-$0.06 to $0.04. Shares are down more than -7% in the pre-market.

Paul Ausick

AutoNation Inc. (NYSE: AN) 38.1% year-to-date; caution: at $38.94 the consensus price target is $31.28.

Ross Stores Inc. (NASDAQ: ROST) 38.7% year-to-date; caution: at $87.73 the consensus price target is $85.00.

Limited Brands, Inc. (NYSE: LTD) 39.0% year-to-date; at $42.71 the consensus price target is $44.71.

Goodrich Corporation (NYSE: GR) 39.2% year-to-date; This is being acquired, so no color.

Tesoro Corporation (NYSE:TSO) 39.9% year-to-date; at $25.94 the consensus price target is $20.31.

EQT Corporation (NYSE:EQT) 41.6% year-to-date; at $63.50 the consensus price target is $72.28.

Electronic Arts Inc. (NASDAQ: ERTS) 42.6% year-to-date; at $23.35 the consensus price target is $25.63. This was previously listed as our top pick for the best video game stock for 2011.

Whole Foods Market, Inc. (NASDAQ: WFM) 42.6% year-to-date; at $72.12 the consensus price target is $74.47.

Ralph Lauren Corporation (NYSE: RL) 43.2% year-to-date; caution: at $158.79 the consensus price target is $150.00.

Teradata Corporation (NYSE: TDC) 44.9% year-to-date; at $59.66 the consensus price target is $60.56.

Range Resources Corporation (NYSE: RRC) 53.0% year-to-date; at $68.84 the consensus price target is $76.50.

Mastercard Incorporated (NYSE: MA) 54.9% year-to-date; at $347.24 the consensus price target is $374.82.  It seems odd to see one financial stock here.

Humana Inc. (NYSE: HUM) 55.1% year-to-date; at $84.89 the consensus price target is $88.71. Health insurance has not been as bad of a business as the administration was looking for.

Chipotle Mexican Grill, Inc. (NYSE: CMG) 58.1% year-to-date; caution: at $336.12 the consensus price target is $328.45.  The growth continues, but it is at or close to being fully valued.

V.F. Corporation (NYSE: VFC) 60.4% year-to-date; at $138.22 the consensus price target is $144.33.

Intuitive Surgical, Inc. (NASDAQ: ISRG) 68.3% year-to-date; caution: at $433.86 the consensus price target is $419.27.  DaVinci sales remain robust as more surgeons are looking for robotic surgery capabilities.

Biogen Idec Inc. (NASDAQ: BIIB) 73.5% year-to-date; caution: at $116.36 the consensus priced target is $115.22.  Here is how this compared to the rest of its peers before earnings season.

El Paso Corp. (NYSE: EP) 81.8% year-to-date; being acquired so no color.

Cabot Oil & Gas Corporation (NYSE: COG) 105.3% year-to-date; ; at $77.72 the consensus price target is $91.32.

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JON C. OGG

Align Technology, Inc (NASDAQ: ALGN) Started as Neutral with $19 target at Credit Suisse.
Baidu, Inc. (NASDAQ: BIDU) Cut to Buy from Strong Buy at S&P Equity Research (late-Tuesday).
Brocade Communications Systems, Inc. (NASDAQ: BRCD) Cut to Underweight at JPMorgan.
Demand Media, Inc. (NYSE: DMD) Cut to Neutral at Goldman Sachs.
First Solar Inc. (NASDAQ: FSLR) Cut to Sell at Ticonderoga.
Hecla Mining Company (NYSE: HL) named Value stock of the day at Zacks.
hhgregg, Inc. (NYSE: HGG) cut to Underperform as Bear of the Day at Zacks.
InterMune, Inc. (NASDAQ: ITMN) Reiterated Buy with $44 target at Canaccord Genuity.
Limited Brands, Inc. (NYSE: LTD) named Bull of the Day at Zacks.
Minefinders Corp. (NYSE: MFN) named growth stock of the day at Zacks.
Nokia Corporation (NYSE: NOK) Raised to Neutral at Nomura.
Patriot Coal Corporation (NYSE: PCX) Cut to Sell at Goldman Sachs.
Seagate Technology PLC (NASDAQ: STX) Cut to Neutral at JPMorgan.
Vistaprint N.V. (NASDAQ: VPRT) Cut to Sell at Goldman Sachs.

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JON C. OGG

We have September same-store sales from Target Corp. (NYSE: TGT, Macy’s Inc. (NYSE: M), Nordstrom Inc. (NYSE: JWN), J.C. Penney Co. (NYSE: JCP), Dillard’s Inc. (NYSE: DDS), Limited Brands Inc. (NYSE: LTD), Gap Inc. (NYSE: GPS), Stage Stores Inc. (NYSE: SSI), Zumiez Inc. (NASDAQ: ZUMZ), and The Buckle, Inc. (NYSE: BKE).

Target reported September same-store sales up 5.3%, and total sales up 6.5% from September 2010. Analysts were expecting growth of 3.9%. For the year-to-date, same-store sales at Target are up 3.4% year-over-year, compared with a 2.1% year-to-date rise in 2010 over 2009.

Macy’s posted a jump of 4.9% in September same-store sales, and an overall increase of 5.3%. Analysts were expecting a same-store sales increase of 4.4%. The company’s CEO is buoyant, ” We are feeling quite confident that we will continue to gain market share as we head toward the holiday selling season.” Year-to-date, same-store sales are up 5.6% and total sales are up 6.1%. Macy’s also said it expects both third- and fourth-quarter sales to be at the high end of the 4%-4.5% guidance the company has already issued.

Nordstrom reported a jump of 10.7% in September same-store sales and a total sales increase of 16.3%. Analysts had been expecting a same-store increase of 5.2%

J.C. Penney was among those that missed estimates. The company reported that same-store sales in September were down -0.6% and total sales were off an even worse -3.6%. Analysts had been expecting a same-store increase of 0.6% for the month. The store noted that sales of children’s apparel were among its better performing divisions, no surprise given the back-to-school shopping season.

Dillard’s posted a 4% rise in same-store sales for September, and a total sales increase of 3%. Analysts had been expecting a same-store boost of 3.3%. On a regional basis, the store said that sales were at the average company trend for the midwest, slightly below trend in the east, and below trend for the west. That doesn’t sound like upbeat forecast for the holiday season.

Limited stores posted an 11% jump in September same-store sales, more than double the expected rise of 4.6%. Total sales for the month rose 11% as well, and year-to-date sales are up nearly 12%.

Gap was another store that recorded a drop in same-store sales. The decrease came in a -4%, worse than expectations of -3.8%. International sales were hit the hardest, down -13% year-over-year.

Stage Stores also showed a decline in September same-store sales. The drop totaled -0.7% versus an expected gain of 0.3%.

Zumiez blasted through expectations of a 3.2% increase in same-store sales, posting a gain of 10.1%. The company raised its guidance for third-quarter sales and now expects EPS to rise from $0.37-$0.39 to $0.40-$0.41.

The Buckle posted a September same-store sales gain of 10.3%, far better than expectations of 3.8%. Total sales rose 13% year-over-year, and year-to-date same-store sales are up 8.7%.

The only retailer expected to see a double-digit rise in same-store sales for the month was Costco Wholesale Corp. (NASDAQ: COST), and it didn’t disappoint, posting a 12% gain. But Nordstrom, Limited, Zumiez, and Buckle were all big positive surprises with their double-digit sales growth. J.C. Penney, Gap, and Stage Stores continue to struggle.

If there’s a signal here for the coming holiday season, it’s that maybe the US economy isn’t as bad as all the other signals indicate. Or it could be that consumers spent money on needed school clothes and supplies, but are not going to be such free spenders later this year.

Paul Ausick

Hot Topic Inc. (NASDAQ: HOTT) is higher as a turnaround stock, but it lost $6.2 million for the quarter to come in at -$0.14 EPS.  The boost is from a $25 million share buyback plan.  Shares fell 1% in regular trading to $6.95, but the stock is up 4% at $7.23 in the after-hours.

Invesco Mortgage Capital Inc. (NYSE: IVR) had already had one secondary offering not too long ago at the end of June, and now it has signaled that it will sell 20 million more in shares.  Shares are trading down 3.3% at $18.65 in the after-hours session.

JDS Uniphase Corporation (NASDAQ: JDSU) is down considerably after turning in a mere $0.04 net EPS on $0.23 adjusted EPS.  The guidance is where the trouble comes into play.  Shares closed down 1.7% at $11.70 and the stock is now down what is approaching double-digits in percentage terms at $10.60.

Limited Brands, Inc. (NYSE: LTD) is bucking some of the margin issues in retail apparel stores.  The company posted $0.48 EPS vs. $0.46 estimates and it raised 2011 guidance to $2.35 to $2.40 EPS after giving same-store sales guidance for the next quarter in the high single-digit range.  Shares were down 1.4% at $34.34 today but the stock is now up 3.6% at $35.50 in the after-hours.

NetApp, Inc. (NASDAQ: NTAP) is hurting: The company reported earnings of $0.54 EPS before items and gave guidance for earnings down at $0.38 to $0.42 EPS for next quarter.  The company also announced the retirement of its CFO.  Shares were down over 3% at $41.66 today, but now the stock is down more than 11% more at $36.95 in the after-hours session.  What will hurt more than anything is that the prior 52-week low was $38.00.  So much for this one being immune to the market and economy.

PetSmart, Inc. (NASDAQ: PETM) looked ok on the surface at $0.54 EPS vs. $0.51 estimates.  The company also put 2011 guidance at $2.40 to $2.48 EPS versus a prior target of $2.32 to $2.42 EPS. The problem is that Thomson Reuters was already at $2.43 EPS.  Shares closed down $0.03 at $41.56 and the after-hours market is down more than 3% at $40.15 in the after-hours.

Synopsys Inc. (NASDAQ: SNPS) said revenue rose almost 15% to $386.8 million and gave guidance for next quarter for revenues to be in a range of $386 to $392 million.  It also gave guidance of $1.531 to $1.537 billion in 2011 sales, all of which are slightly above estimates from Thomson Reuters.  Shares closed up 3.8% at $23.44 and the stock is up another 1.5% at $23.80 in the after-hours session.

Gentium S.p.A (NASDAQ: GENT) is getting whacked after announcing that the company was withdrawing its NDA for Defibrotide after recent correspondence from the FDA identifying numerous “Refuse to File” issues regarding the completeness of the datasets for both the treatment and prevention studies. The FDA has also requested that Gentium conduct additional quality reviews and requested additional details regarding the conduct and monitoring of the trials by the independent review committee.  Ouch.  Shares closed down 2% at $8.79 but the stock is down close to 30% at $6.30 in the after-hours session.

Some of these prices may be grossly different after the conference calls and by the morning.

JON C. OGG