Search Results for: ATIS

US Customer Satisfaction With Energy Utilities Falls

It did not matter much to U.S. consumers last year whether their natural gas and electricity supplies came from an investor-owned utility company, a municipal utility or a co-operative. Overall ...
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Sears, Walmart Post Lowest Customer Satisfaction Ratings Again in 2018

The 2018-2019 American Customer Satisfaction Index (ACSI) for retail stores and websites shows that customer satisfaction continues to slide from a record high of 78.4 in 2016, through 78.1 in ...
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The Best Statistic About Each State

Though they are part of one united country, the 50 states have their own individual identities. States have their own cuisines, slang, sources of pride and drawbacks that are ...
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The Worst Statistic About Your State

As the United States grew from 13 colonies to 50 states, each state has developed its own identity, full of culture, cuisine, and state pride. Yet each state, no matter ...
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The Worst Statistic About Your State

As the United States grew from 13 colonies to 50 states, each state has developed its own identity, full of culture, cuisine, and state pride. Yet each state, no matter ...
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7 Ways to Avoid Becoming a Traffic Statistic This Thanksgiving

Thanksgiving is a time for family and friends to gather for the biggest meal of the year and reflect on the people and the things that are most important to ...
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Americans’ Satisfaction With Air Travel Falls

U.S. airlines have what can only be called a mixed relationship with their customers. On one hand, more and more people fly every year. On the other hand, flying does ...
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Walmart and Sears Get Lowest Customer Satisfaction Ratings

The recently published 2017 American Customer Satisfaction Index (ACSI) for retail stores and websites shows that customer satisfaction is down slightly overall from a record high posted in 2016. The ...
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Customer Satisfaction With E-Business Slips After 3-Year Gain

Customer satisfaction with e-business, which had been rising the previous three years, slipped 0.8% in the latest American Customer Satisfaction Index (ACSI). Customer satisfaction declined to 74.3 on ACSI’s 100-point ...
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Tesla Takes Bottom Spot in Dealer Satisfaction Survey

When a group of shoppers was sent to major car dealers to measure their experiences as they shop for a new car, Tesla Inc.'s (NASDAQ: TSLA) network took the bottom ...
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Microsoft Surface Takes Top Spot in Tablet Satisfaction Survey

In its latest ranking of tablet devices, J.D. Power is sure to rankle enthusiasts of the Apple Inc. (NASDAQ: AAPL) iPad. Microsoft Corp.'s (NASDAQ: MSFT) Surface took the top spot ...
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Satisfaction With Smartphones Nearly Equal Between Apple, Samsung

The more consumers use a smartphone to operate connected home services like smart appliances and thermostats, the better they like their smartphones. The highest ratings were reported by consumers who ...
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Lexus, Buick Rank Best in Dealer Service Satisfaction

While customer service is typically strong at all auto dealers, service after the sale can tell a different story. And the more you pay for a vehicle, the better you ...
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Porsche Macan

How Porsche Dealers Took #1 in Customer Satisfaction

Choosing the right car dealership is often one of the most important parts in the process of buying a car. Customers need to feel that they can trust the car ...
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Costco shopping cart

Costco, Dillard’s Top Widely Regarded Customer Satisfaction List

The American Customer Satisfaction Index (ACSI) has released its latest evaluation of major American retailers. Costco Wholesale Corp. (NASDAQ: COST) and Dillard's Inc. (NYSE: DDS) led in the two major ...
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