Headquartered in Austin, TX·Fiscal year ends December·NASDAQ: TTEC·ttec.com
About TTEC
TTEC Holdings, Inc. (NASDAQ: TTEC) is a global customer experience (CX) technology and services company that delivers AI-enabled digital CX solutions. The company operates through two segments: TTEC Digital, which designs, builds, and operates tech-enabled CX solutions including omnichannel contact center technology, CRM, AI, analytics, observability, and security solutions; and TTEC Engage, which provides AI-enabled customer engagement, customer acquisition and growth, tech support, back-office, and fraud prevention services. Founded in 1982, TTEC serves enterprise clients across verticals including automotive, healthcare, retail, and travel, with employees operating on six continents. The company positions itself at the intersection of data, AI, and customer experience, helping clients transform how they engage with customers to drive revenue, profitability, and loyalty outcomes. Updated
When TTEC froze its 401(k) match, workers in their early 60s faced a trap that could follow them for decades. The instinct to claim Social Security early and fill the gap may…
When her employer paused the 401(k) match to fund AI tools, she had three ways to respond and most people on her retirement forum got the answer wrong for the same overlooked…