Companies /Technology

Freshworks Inc Class A

NASDAQ: FRSH Software - Application
$13.46
▼ $0.46 (−3.30%) today
Markets closed · 5:15pm ET

Q2 2024 Earnings

Reported Jul 30, 2024, 4:12pm ET · SEC source
$0.08
Beat +33.33%
EPS · est. $0.06
$174.1M
Beat +3.03%
Revenue · est. $169.0M
1 quarter
Consecutive EPS beats

Did FRSH Beat Earnings? Q2 2024 Results

Freshworks posted a clean beat on both the top and bottom lines in the second quarter of 2024, with revenue climbing 20% year-over-year to $174.13 million against a consensus estimate of $169.01 million, while non-GAAP diluted EPS of $0.08 cleared the $0.06 analyst estimate by 33.33%. The standout driver behind the quarter was the June 6 completion of the Device42 acquisition, which bolstered Freshworks' IT Asset Management capabilities and signals a deliberate push into mid-market and enterprise accounts. Profitability also improved meaningfully, as the company's GAAP net loss narrowed to $20.18 million from $35.66 million a year ago, and CEO Dennis Woodside pointed to a 19% free cash flow margin as evidence of tightening financial discipline. Customer momentum held steady, with accounts contributing more than $5,000 in ARR growing 14% year-over-year to 21,744. Looking ahead, Freshworks guided Q3 revenue to $180.00 to $183.00 million and reaffirmed full-year 2024 revenue of $707.00 to $713.00 million, reflecting continued confidence in its AI-driven product portfolio.

Key Takeaways
  • 20% year-over-year revenue growth (20% on constant currency basis)
  • Increasing financial discipline with 19% free cash flow margin
  • AI-powered solutions meeting customer needs
  • 14% year-over-year growth in customers contributing more than $5,000 in ARR to 21,744
  • Net dollar retention rate of 106%

“Freshworks delivered a solid Q2, growing revenue to $174.1 million with a free cash flow margin of 19%. Our results reflect our increasing financial discipline and our ability to meet the needs of customers with our AI-powered solutions. With clear strategic priorities in place, we are well positioned to seize the massive opportunity in front of us.”

Freshworks CEO, on the earnings call

Forward Guidance & Outlook

For Q3 2024, Freshworks expects revenue of $180.0–$183.0 million (17–19% YoY growth), non-GAAP income from operations of $13.0–$15.0 million, and non-GAAP diluted EPS of $0.07–$0.08. For full year 2024, the company expects revenue of $707.0–$713.0 million (18.5–19.5% YoY growth), non-GAAP income from operations of $60.0–$66.0 million, and non-GAAP diluted EPS of $0.32–$0.34. Estimates include Device42 results and are based on exchange rates as of July 26, 2024.

FRSH YoY Financials

Q2 2024 vs Q2 2023 · SEC filings Q2 2023 Q2 2024
$0$70.0M$140.0M$145.1M$174.1MRevenue$120.2M$146.0MGross Profit$-44,296,409$-43,787,000Operating Income$-14,075,314$-20,184,000Net Income
$0$70.0M$140.0MRevenueGross ProfitOperating IncomeNet Income

Figures from SEC filings and company reports. Not investment advice.