Freshworks Inc Class A
Q2 2024 Earnings
Did FRSH Beat Earnings? Q2 2024 Results
Freshworks posted a clean beat on both the top and bottom lines in the second quarter of 2024, with revenue climbing 20% year-over-year to $174.13 million against a consensus estimate of $169.01 million, while non-GAAP diluted EPS of $0.08 cleared the $0.06 analyst estimate by 33.33%. The standout driver behind the quarter was the June 6 completion of the Device42 acquisition, which bolstered Freshworks' IT Asset Management capabilities and signals a deliberate push into mid-market and enterprise accounts. Profitability also improved meaningfully, as the company's GAAP net loss narrowed to $20.18 million from $35.66 million a year ago, and CEO Dennis Woodside pointed to a 19% free cash flow margin as evidence of tightening financial discipline. Customer momentum held steady, with accounts contributing more than $5,000 in ARR growing 14% year-over-year to 21,744. Looking ahead, Freshworks guided Q3 revenue to $180.00 to $183.00 million and reaffirmed full-year 2024 revenue of $707.00 to $713.00 million, reflecting continued confidence in its AI-driven product portfolio.
- 20% year-over-year revenue growth (20% on constant currency basis)
- Increasing financial discipline with 19% free cash flow margin
- AI-powered solutions meeting customer needs
- 14% year-over-year growth in customers contributing more than $5,000 in ARR to 21,744
- Net dollar retention rate of 106%
“Freshworks delivered a solid Q2, growing revenue to $174.1 million with a free cash flow margin of 19%. Our results reflect our increasing financial discipline and our ability to meet the needs of customers with our AI-powered solutions. With clear strategic priorities in place, we are well positioned to seize the massive opportunity in front of us.”
Freshworks CEO, on the earnings call
Forward Guidance & Outlook
For Q3 2024, Freshworks expects revenue of $180.0–$183.0 million (17–19% YoY growth), non-GAAP income from operations of $13.0–$15.0 million, and non-GAAP diluted EPS of $0.07–$0.08. For full year 2024, the company expects revenue of $707.0–$713.0 million (18.5–19.5% YoY growth), non-GAAP income from operations of $60.0–$66.0 million, and non-GAAP diluted EPS of $0.32–$0.34. Estimates include Device42 results and are based on exchange rates as of July 26, 2024.
FRSH YoY Financials
Figures from SEC filings and company reports. Not investment advice.