Companies /Technology

Freshworks Inc Class A

NASDAQ: FRSH Software - Application
$13.48
▼ $0.45 (−3.20%) today
Markets open · 3:23pm ET

Q4 2025 Earnings

Reported Feb 10, 2026, 4:15pm ET · SEC source
$0.14
Beat +23.78%
EPS · est. $0.11
$222.7M
Beat +1.82%
Revenue · est. $218.8M
+15.0%
Beating market
FRSH vs S&P since report
1 quarter
Consecutive EPS beats

Market Reaction

% change · around the report
−14%−7%0Feb 10Feb 11report 4:15pm ETearnings−0.0%−14.5%
−14%−7%0Feb 10Feb 11earnings−0.0%−14.5%
FRSH −14.5%S&P 500 −0.0%
−14%−7%0Feb 10Feb 11report 4:15pm ETearnings+0.1%−14.5%
−14%−7%0Feb 10Feb 11earnings+0.1%−14.5%
FRSH −14.5%NASDAQ +0.1%
−16%−8%0+8%Feb 9Feb 18report 4:15pm ETearnings−1.0%−10.2%
−16%−8%0+8%Feb 9Feb 18earnings−1.0%−10.2%
FRSH −10.2%S&P 500 −1.0%
−16%−8%0+8%Feb 9Feb 18report 4:15pm ETearnings−1.2%−10.2%
−16%−8%0+8%Feb 9Feb 18earnings−1.2%−10.2%
FRSH −10.2%NASDAQ −1.2%
−16.38%
Day of report
−3.56%
Next session
+4.52%
One week
+11.71%
30 days

S&P 500 over the same 30 days: −3.31%.

Did FRSH Beat Earnings? Q4 2025 Results

Freshworks closed out its fiscal fourth quarter with a clean beat on both the top and bottom lines, extending its streak of consensus EPS beats to four consecutive quarters as the customer experience and IT software maker posted non-GAAP diluted EPS of $0.14, ahead of the $0.11 consensus estimate by 23.78%, while revenue of $222.74 million topped expectations by 1.82% and grew 14.5% year-over-year. The standout driver behind the quarter's profitability picture was a dramatic swing in GAAP operating income to $39.73 million from a loss of $23.79 million a year ago, aided in part by a roughly $41.00 million reversal of stock-based compensation tied to an executive departure, alongside continued operating discipline that pushed full-year non-GAAP operating margins to 21.2%. The results were not without complication, however, as Freshworks' full-year 2026 adjusted EPS guidance of $0.55 to $0.57 landed well below the Street's $0.69 consensus, sending shares sharply lower despite forward revenue guidance of $952.00 million to $960.00 million pointing to continued double-digit growth.

Key Takeaways
  • AI-powered software driving customer expansion and product adoption
  • Net dollar retention rate improved to 108% from 103% year-over-year
  • Customers contributing more than $5,000 in ARR increased 10% to 24,762
  • EX business crossed $500 million in annual recurring revenue
  • ESM and Device42 each surpassed $40 million in ARR; Freddy AI surpassed $25 million in ARR

“Freshworks had an outstanding Q4 and fiscal 2025, outperforming our estimates across growth and profitability metrics for the fifth consecutive quarter.”

Freshworks CEO, on the earnings call

Forward Guidance & Outlook

For Q1 2026, Freshworks expects revenue of $222.0–$225.0 million (13%–15% YoY growth), non-GAAP operating income of $33.0–$35.0 million, and non-GAAP EPS of $0.10–$0.12 based on 287.4 million weighted-average diluted shares. For full year 2026, the company expects revenue of $952.0–$960.0 million (13.5%–14.5% growth), non-GAAP operating income of $181.0–$189.0 million, and non-GAAP EPS of $0.55–$0.57 based on 291.5 million weighted-average diluted shares.

FRSH YoY Financials

Q4 2025 vs Q4 2024 · SEC filings Q4 2024 Q4 2025
$0$70.0M$140.0M$210.0M$194.6M$222.7MRevenue$165.1M$190.6MGross Profit$10.8M$39.7MOperating Income$17.8M$191.4MNet Income
$0$70.0M$140.0M$210.0MRevenueGross ProfitOperating IncomeNet Income

Figures from SEC filings and company reports. Not investment advice.