Teladoc Health

TDOC Q1 2025 Earnings

Reported Apr 30, 2025 at 4:05 PM ET · SEC Source

Q1 25 EPS

$-0.53

MISS 48.04%

Est. $-0.36

Q1 25 Revenue

$629.4M

BEAT +1.64%

Est. $619.2M

vs S&P Since Q1 25

-19.6%

TRAILING MARKET

TDOC +11.7% vs S&P +31.3%

Market Reaction

Did TDOC Beat Earnings? Q1 2025 Results

Teladoc Health delivered a mixed first quarter for 2025, clearing the revenue bar while falling well short on the bottom line, as a goodwill impairment charge deepened losses and its struggling BetterHelp segment continued to weigh on the overall bus… Read more Teladoc Health delivered a mixed first quarter for 2025, clearing the revenue bar while falling well short on the bottom line, as a goodwill impairment charge deepened losses and its struggling BetterHelp segment continued to weigh on the overall business. The telehealth company posted revenue of $629.37 million, a 2.6% decline year-over-year but a 1.64% beat against the $619.23 million consensus, while its loss per share of $-0.53 missed the $-0.36 estimate by 48.04%, largely due to a $59.14 million non-cash goodwill impairment tied to the Catapult Health acquisition. BetterHelp, the direct-to-consumer therapy unit, saw revenue slide 11% as average paying users fell to 397,000, a persistent attrition trend that prompted Teladoc to acquire virtual mental health firm UpLift for $30 million, a strategic pivot aimed at enabling insurance-covered access to therapy for over 100 million lives. Management guided Q2 revenue of $614 to $633 million and maintained full-year revenue guidance of $2.47 to $2.58 billion, projecting further BetterHelp declines of 3.75% to 9.75% for the year.

Key Takeaways

  • Integrated Care segment revenue grew 3% YoY driven by 12% growth in U.S. Integrated Care members to 102.5 million
  • BetterHelp segment revenue declined 11% YoY due to 4% decline in average paying users to 397,000
  • Average monthly revenue per U.S. Integrated Care member declined 8% to $1.27
  • Chronic Care Program Enrollment grew 3% to 1.151 million
  • International revenue grew 6% YoY to $104.4 million, partially offsetting U.S. revenue decline of 4%
  • Other revenue grew 16% to $103.6 million while access fees declined 6%
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TDOC YoY Financials

Q1 2025 vs Q1 2024, source: SEC Filings

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TDOC Revenue by Segment

With YoY comparisons, source: SEC Filings

Q1 25 Q4 25
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TDOC Revenue by Geography

With YoY comparisons, source: SEC Filings

Q1 25 Q4 25

“We are pleased with the solid start to 2025. Consolidated revenue and adjusted EBITDA were towards the higher end of our first quarter guidance ranges, including our Integrated Care segment being above our ranges for both measures and BetterHelp segment results in the upper half of our ranges as well. We also continue to make progress towards strategic priorities aimed at driving sustainable performance, including advancing our position in virtual mental health. We are excited about the UpLift acquisition announced today, which will further the BetterHelp segment's ability to support consumers seeking to use their covered benefits for virtual mental health services.”

— Chuck Divita, Q1 2025 Earnings Press Release