Twilio

TWLO Q4 2024 Earnings

Reported Feb 13, 2025 at 4:09 PM ET · SEC Source

Q4 24 EPS

$1.00

MISS 3.21%

Est. $1.03

Q4 24 Revenue

$1.19B

BEAT +1.07%

Est. $1.18B

vs S&P Since Q4 24

+17.1%

BEATING MARKET

TWLO +37.4% vs S&P +20.3%

Full Year 2024 Results

FY 24 EPS

$3.67

MISS 0.51%

Est. $3.69

FY 24 Revenue

$4.46B

BEAT +0.33%

Est. $4.44B

Market Reaction

Did TWLO Beat Earnings? Q4 2024 Results

Twilio delivered a mixed fourth quarter for fiscal 2024, posting revenue of $1.19 billion, beating the $1.18 billion consensus by 1.07% and marking 11.1% year-over-year growth, while adjusted EPS of $1.00 fell short of the $1.03 analyst estimate by 3… Read more Twilio delivered a mixed fourth quarter for fiscal 2024, posting revenue of $1.19 billion, beating the $1.18 billion consensus by 1.07% and marking 11.1% year-over-year growth, while adjusted EPS of $1.00 fell short of the $1.03 analyst estimate by 3.21%, sending shares down roughly 5% in after-hours trading. The quarter's most notable shift came on the operating line, where disciplined cost management drove GAAP operating income to $13.73 million, compared to a loss of $361.73 million a year ago, as total operating expenses fell sharply from $892.89 million to $585.97 million. Non-GAAP operating income expanded to $197.05 million from $172.64 million, lifting non-GAAP operating margin to 16.5%. Active customer accounts grew to over 325,000 from 305,000, and dollar-based net expansion improved to 106% from 102%. Looking ahead, Twilio guided Q1 FY25 revenue of $1.13 to $1.14 billion and non-GAAP EPS of $0.88 to $0.93, with full-year FY25 organic revenue growth targeted at 7% to 8%.

Key Takeaways

  • Second consecutive quarter of double-digit revenue growth (11% YoY)
  • Communications segment revenue up 12% YoY driving overall growth
  • Dollar-Based Net Expansion Rate improved to 106% from 102% YoY
  • Active Customer Accounts grew to over 325,000 from 305,000
  • Non-GAAP operating margin expanded to 16.5% from 16.0% YoY
  • Organic revenue growth of 11% in Q4 and 9% for full year
24/7 Wall St

TWLO YoY Financials

Q4 2024 vs Q4 2023, source: SEC Filings

24/7 Wall St

TWLO Revenue by Segment

With YoY comparisons, source: SEC Filings

Q4 24 Q2 25

“Twilio's focus on financial discipline, operational rigor, and innovation is paying off as we delivered a second consecutive quarter of double digit growth and our first ever quarter of GAAP operating profitability.”

— Khozema Shipchandler, Q4 2024 Earnings Press Release