Costco’s Entire Profit Model Threatened As Customer Sues For Refund

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By Douglas A. McIntyre Published
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Costco’s Entire Profit Model Threatened As Customer Sues For Refund

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One of the big questions about the future of tariffs is whether the recent Supreme Court’s decision to end the use of several executive orders to levy them means that those who paid under the system will get their money back. The argument is simple. If the tariffs were disallowed, the money paid by businesses and consumers should never have been paid all at once. “I want my money back”. According to Fox, “More than 1,000 companies have filed suit in the U.S. Court of International Trade in efforts to recoup costs from the now-illegal tariffs.”

Now, Costco (NASDAQ: COST) customers want their money back. One customer has sued Costco, and the battle appears to be heading toward a class-action suit. That could potentially include thousands and thousands of customers. And, depending on the outcome, it could affect a huge number of retailers in America. And those retailers need to get their money back from the government to pay off their shoppers. Someone will lose in the process. The government, the retailer, or the customers.

According to Bloomberg, a system to handle the refunds may be in place soon. “The government has said it is working on a new process that could be operational within 45 days, and that would require companies to opt in by submitting claims for the tariffs they paid.”

Costco’s management took a stand last week, but it is hard to see how they can back it up with actions, at least soon. “Our commitment will be to find the best way to return this value to our members through lower prices and better values,” Costco’s CEO Ron Vachris said in public.

Few companies have more at stake than Costco. Unlike any large retailers, except Walmart’s (NYSE: WMT | WMT Price Prediction) Sam’s Club, Costco charges customers to shop in its stores. These fees are estimated to bring in 73% of Costco’s operating income.

The customer fee issue puts Costco at more risk than most retailers. It has the problem of alienating members who are at the heart of the business model.

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