ChatGPT Has One Billion Users

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By Douglas A. McIntyre Published

Quick Read

  • ChatGPT hit one billion monthly users in 3.5 years, the fastest app ever to that milestone, beating Google Maps by over a year.

  • OpenAI's $5.7 billion Q1 revenue hinges on enterprise customers, but a price war and unproven ROI are threatening that model.

  • Don't wait: the analyst who called NVIDIA in 2010 just revealed his top 10 AI stocks. See the full list FREE now.

ChatGPT Has One Billion Users

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Research firm Sensor Tower reports that OpenAI’s ChatGPT had one billion monthly app users last month. The lead based on this yardstick is long-standing in the industry. According to CNBC: “With its billion-MAU figure — achieved roughly 3.5 years after its November 2022 launch — ChatGPT became the fastest app ever to reach the milestone, surpassing the previous record set by Google Maps, which took around five years after launch to reach the same volume of usage.”

But, does it matter? The first question is how many people pay for the app? Does it make OpenAI a lot of money? There is a “Business ChatGPT & Codex” version for $20 a month. It has been created primarily for teams. And, the high-end model is “Business Codex”, which was created for software coders. Its price model is based on use. OpenAI had $5.7 billion in revenue in the first quarter. How much came from these products?

The downloads don’t represent revenue from OpenAI’s largest enterprise customers. Many analysts think this is the future of the AI business model. It is a major reason AI companies may spend as much as $1 trillion next year to build AI data centers. And, there is a war for these customers. That war is, for now, primarily between OpenAI and Anthropic.

The revenue model for enterprise customers has recently been disrupted by a price war, first reported by The Wall Street Journal. Companies have begun to question the return on their AI investments. They may make many tasks and teams more efficient. But, where are the results of that on the bottom line? For some enterprise customers, the answer is “nowhere.”

The jury is still out on the revenue sources of large AI companies. Will it be heavy individual users, or relatively small teams of professional developers and users? For the time being, the one billion app users OpenAI has may not mean much.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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