Salesforce Soars 14% as Claudeforce and a Guidance Raise End the Slump, ServiceNow Climbs 5%, Adobe Advances 3%
Salesforce spent months as the broken name in enterprise software, dragging the sector's AI credibility down with it. Now one earnings report and a surprise Anthropic partnership are forcing the bears to rethink everything.
Enterprise software is leading Thursday morning after Salesforce’s fiscal Q2 2027 beat and Claudeforce announcement reset the sector’s AI narrative. The iShares Expanded Tech-Software Sector ETF (CBOE:IGV) is up 3% to $105.19 this morning. At the same time, the Invesco QQQ Trust (NASDAQ:QQQ) is up 0.8% to $717.44, a clear tell that today’s strength is centered inside software rather than broad large-cap technology.
Salesforce (NYSE:CRM | CRM Price Prediction) stock is up 14% to $234.90, ending a months-long slump. Additionally, ServiceNow (NYSE:NOW) shares are climbing 5% to $131.90 on the sympathy bid. Adobe (NASDAQ:ADBE) stock is up 3% to $282.29, marking its own catch-up rally.
The move matters because Salesforce stock was down 22% for the year through Wednesday’s close, the broken name inside enterprise software. The bears have argued for months that generative AI models could disintermediate legacy CRM platforms, dragging the multiple toward a value-trap zone. Today’s gap higher, if it holds, puts that disruption thesis on defense with hard numbers rather than commentary.
Claudeforce and a Guidance Raise Fuel the Rebound
Salesforce reported fiscal Q2 2027 revenue of $11.35 billion, up 11% from a year earlier, with current remaining performance obligation of $33.5 billion, up 14%, against StreetAccount consensus of $33.22 billion. The company raised its full-year FY27 revenue guidance by $200 million to a range of $46.1 billion to $46.4 billion, up from the May range of $45.9 billion to $46.2 billion. Q3 revenue is guided to $11.42 billion to $11.50 billion, against analyst expectations of $11.41 billion, an above-the-line result on both the top line and the bookings pipeline.
The AI figures did the heavy lifting for Salesforce. Its combined Agentforce and Data Cloud annual recurring revenue reached nearly $3.9 billion, up more than 210% year over year, with Agentforce alone surpassing $1.5 billion in ARR, a 240% increase. Customers completed 3.2 billion Agentic Work Units in the second quarter, up 97% from the prior quarter, with seven billion delivered across Agentforce and Slack to date, and Salesforce and Anthropic unveiled Claudeforce, a plugin carrying 37 prebuilt sales skills, with open beta expected in September and Claude becoming the default model in Slack.
Bull and Bear Cases in One Report
The revenue raise, the cRPO beat, and the Agentforce ARR ramp are the genuine strength inside this report. Non-GAAP diluted EPS of $5.90 matched the LSEG consensus estimate rather than beating it, and GAAP net income of $3.53 billion, or $4.29 per diluted share, leaned on a $2.6 billion investment gain tied in part to Salesforce’s Anthropic stake rather than pure operations. Chief Financial and Operating Officer Robin Washington told investors order volumes have reached a four-year high, which is arguably the cleanest signal of underlying demand.
CEO Marc Benioff framed the partnership as “the best of both worlds,” bringing together what he called “the world’s #1 AI and #1 CRM.” The $200 million guidance raise splits into $100 million of organic growth and $200 million from the pending acquisitions of Contentful and Fin, partially offset by a $100 million foreign exchange headwind. Both deals are expected to close during the fiscal third quarter.
Peers Ride the Software Wave
The sympathy bid is broadening across enterprise software, where every AI-adjacent large-cap has been guilty until proven innocent this year. ServiceNow and Adobe are the obvious peers catching the tailwind, and the software ETF is running well ahead of broader large-cap technology, a clean rotation signal into names with proven agentic ARR. Notably, Palantir Technologies (NASDAQ:PLTR) stock is up 2% to $180.75 after leading the enterprise AI narrative for most of the year.
| Ticker | Move | Price |
|---|---|---|
| CRM | +10% | $226.80 |
| NOW | +3% | $129.47 |
| ADBE | +1% | $277.03 |
| PLTR | -0.2% | $177.22 |
What to Watch Next
The near-term Salesforce calendar is unusually thick. Salesforce hosts its Investor Day at Dreamforce on September 16, the Contentful and Fin acquisitions are expected to close during fiscal Q3 2027, and the final settlement of the $25 billion accelerated share repurchase is expected in October. Each is a real catalyst window that could influence how the market prices the AI story from here.
Traders can watch for a session close that holds today’s gap, since a fill of the opening move would signal residual skepticism about the durability of the AI monetization ramp. Investors sizing new exposure to Salesforce, ServiceNow, or Adobe should keep their positions moderate given how much of today’s move rests on one report and one partnership. A cautious allocation with room to add on any pullback keeps their risk manageable while the Investor Day, the acquisition closings, and the ASR settlement all play out.
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