2. Express Scripts (NASDAQ: ESRX)
> Rating: 2.5
> CEO approval rating: 79%
> Employees: 25,900
> Industry: Health care plans
Express Scripts is a third-party administrator of prescription drugs for various commercial and government health plans, and is the largest pharmacy benefit management company in the country. The average employee rating of Express Scripts is 2.5 stars out of five, tied for the lowest rating of any U.S. company. Employees commonly cite incompetent management, difficulty maintaining work-life balance, and long hours as major drawbacks for working at the company. Many employees report working 10-hour days.
Though this is not the first time Express Scripts has ranked among the worst companies to work for, the company may be trying to turn things around. Earlier this year, Tim Wentworth took over as CEO. Chief executives can have an outsized impact on company culture, and some negative employee sentiment may have left with former CEO George Paz.
1. Forever 21
> Rating: 2.5
> CEO approval rating: 30%
> Employees: 30,000
> Industry: Retail apparel
The average employee rating of Forever 21 is just 2.5 stars out of five, tied for the lowest rating of any company based in the United States. Many employees cite inadequate benefits and strict company policies as drawbacks to working at Forever 21.
Over the years, the store has been hit with several high profile lawsuits, including several filed by employees. In 2012, five Forever 21 employees filed a class action lawsuit against the company. The plaintiffs claimed that they and their co-workers were routinely detained in the store during lunch breaks and after their shifts without overtime pay so managers could search their bags for stolen merchandise — a part of the company’s former loss-prevention policy. Indeed, many employees on Glassdoor complain of not getting to leave the store until 2:00 a.m. or later, hours after the stores close, often receiving no overtime pay for the extra hours.