Ticketfly Hit by Hackers, 27 Million Accounts at Risk

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Ticket sales site Ticketfly was hit by a major hack, compromising 27 million accounts. It is the most current in a long line of major corporate hacks that have exposed, in sum, hundreds of millions of customer records.

The company announced:

  • Ticketfly was the target of a malicious cyber attack last week
  • In consultation with third-party forensic cybersecurity experts we can now confirm that credit and debit card information was not accessed.
  • However, information including names, addresses, email addresses and phone numbers connected to approximately 27 million Ticketfly accounts was accessed. It’s important to note that many people purchase tickets with multiple email accounts, so the number of individuals impacted is likely lower.
  • We take privacy and security very seriously and upon first learning about this incident we took swift action to secure the data of our clients and fans.
  • Ticketfly.com, Ticketfly Backstage, and the vast majority of venue/promoter websites are back online.

What did not happen? Credit card and password info was not taken. Ticketfly will change people’s passwords. If they do not do so, Ticketfly will do it for them.