Investing
Home Depot (HD) and Lowe's (LOW) Losers For Online Customer Satisfaction
Published:
Home Depot (HD) and Lowe’s (LOW) were big losers when ForeSee Results polled 20,000 people to ask about their satisfaction with online retail sites. On a scale where 100 is the highest rank, Home Depot scored a 69 and Lowe’s a 70. Several computer e-tailing sites including Gateway (GTW) also did very poorly.
SonyStyle.com (SNE) received an unusually poor score of 70.
At the other end of the scale, Amazon (AMZ), and Apple (AAPL) did extremely well. Maybe that is why their stock prices are so high.
Douglas A. McIntyre can be reached at [email protected]. He does not own securities in companies that he writes about.
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