Special Report

America’s Best Companies to Work For

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Companies have a vested interest in keeping their employees happy. Studies show that employee satisfaction is linked to performance, which permeates through every aspect of a business and can mean the difference between success and failure. While employee satisfaction should be the cornerstone of every serious company’s business model, only a handful of businesses excel at maintaining high employee morale.

Based on employee reviews posted on Glassdoor, an online platform for former and current employees to review companies, 24/7 Wall St. identified the best American companies to work for. Out of a universe of hundreds, only 18 large companies received a score of more than 4 out of 5 stars.

In an interview with 24/7 Wall St., Sarah Stoddard, community expert with Glassdoor, listed the factors that have the greatest impact on employee satisfaction. “Glassdoor research has found the top three indicators of employee satisfaction are career opportunities, trust in senior leadership, as well as culture and values,” Stoddard said.

In keeping with those findings, employee testimony suggests most companies on this list offer growth and development opportunities, have trusted and respected chief executives, and cultures described as fun, motivating, and supportive.

Half of the companies on this list are technology and software firms based on the West Coast. The remaining companies include staffing agencies, management consulting firms, and grocery stores.

This is not a Glassdoor commissioned report.

Click here to see America’s best companies to work for.
Click here to see our detailed findings and methodology.

Source: NicolasMcComber / Getty Images

18. Trader Joe’s
> Glassdoor rating: 4.1/5
> Employees who would recommend working at company: 84%
> Employees: N/A
> Industry: Grocery stores
> Headquarters: Monrovia, California

Founded in the 1950s as a convenience store chain known as Pronto Markets, Trader Joe’s adopted the now familiar moniker in 1967 and became the grocery store chain we know today. With a current employee review score on Glassdoor of 4.1 out of 5, the company is one of just two grocery stores to rank among the best American companies to work for.

A company’s culture and values can have a major impact on employee satisfaction, and positive Trader Joe’s employee reviews regularly tout a fun work environment and eclectic crew members. The degree to which the Hawaiian shirt employee uniforms boosts morale is uncertain.

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Source: Courtesy of Keller Williams

17. Keller Williams
> Glassdoor rating: 4.1/5
> Employees who would recommend working at company: 80%
> Employees: 186,000
> Industry: Real estate
> Headquarters: Austin, Texas

Keller Williams, the largest real estate franchise in the world by agent count, is the only company in the real estate industry to rank among the best companies to work for. According to Glassdoor research, two of the most important factors in employee satisfaction is trust in senior leadership and career opportunities. At Keller Williams, a self-described culture of education and professional development and a CEO with a 90% approval rating may help explain why employee satisfaction is among the highest of any major American company. The company has a 4.1 out of 5 employee satisfaction score based on 2,300 reviews, and 80% of Keller Williams agents and staff would recommend a job at the company to a friend.

Source: Philip Lange / Shutterstock.com

16. H-E-B
> Glassdoor rating: 4.1/5
> Employees who would recommend working at company: 86%
> Employees: 110,000
> Industry: Grocery stores
> Headquarters: San Antonio, Texas

Family owned and operated since its founding in 1905, H-E-B is older than most companies on this list. The San Antonio-based grocer’s more than 110,000 employees work across 400 stores in Texas and Mexico, and they appear to have a generally high opinion of the company. Based on nearly 3,000 reviews, H-E-B has a 4.1 out of 5 rating on Glassdoor. Additionally, 86% of H-E-B employees would recommend a job with the company to a friend, and CEO Charles Butt has a near-perfect 97% approval rating.

High employee morale is likely due in part to programs like the company’s Partner Stock Plan, which granted eligibility to some 55,000 employees to own company stock.

Source: Courtesy of Insight Global

15. Insight Global
> Glassdoor rating: 4.1/5
> Employees who would recommend working at company: 79%
> Employees: N/A
> Industry:Staffing
> Headquarters: Atlanta, Georgia

Based on the feedback of over 6,000 current and former employees, Insight Global is one of the best companies to work for in the country. Through 48 offices in North America, Insight Global helps its clients — many of which are large Fortune 1000 companies — with staffing, filling about 33,000 positions a year. The company specializes in filling IT, accounting, and engineering positions.

Insight Global CEO Bert Bean, who began working with the company as a recruiter in 2005, enjoys an 89% employee approval rating. Bean partially attributes the high morale among workers to the company’s policy of promoting from within. Employee reviews on Glassdoor regularly praise the company’s work hard, play hard culture.

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Source: NicolasMcComber / Getty Images

14. Microsoft
> Glassdoor rating: 4.1/5
> Employees who would recommend working at company: 86%
> Employees: 131,000
> Industry: Software
> Headquarters: Redmond, Washington

Half of the best companies to work for are West Coast tech or software companies. None of them are as massive or well-established as Microsoft. Founded by Bill Gates in 1975, the company racked up over $110 billion in sales in fiscal 2018, largely from licensing of its software, which includes the ubiquitous Windows operating system and Office suite.

Microsoft’s 131,000 employees, the majority of whom are in the United States, give their employer high marks. The company has a score of 4.1 out of 5, based on 20,000 reviews on Glassdoor. Reviews regularly tout the company’s benefits, work-life balance, and compensation. CEO Satya Nadella is among the most admired in business, with a 96% approval rating.

Source: Flightlevel80 / Getty Images

13. Delta Air Lines
> Glassdoor rating: 4.2/5
> Employees who would recommend working at company: 85%
> Employees: 87,000
> Industry: Airline
> Headquarters: Atlanta, Georgia

Delta is the only airline to rank among the best companies to work for. Positive employee reviews cite the company’s benefits most frequently — and with good reason. Employee family members are eligible for reduced fare, and if willing to wait in standby, travel anywhere in the world is free. Delta also offers a 401k match program and profit sharing program that has distributed over $1 billion to employees in each of the last four years.

Delta CEO Ed Bastian, who took the helm in 2016, has said he intends to make employee satisfaction a top priority. Currently, Bastian enjoys an 88% employee approval rating on Glassdoor.

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Source: Public Domain / Wikimedia Commons

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