Special Report

Places With the Best Services for Seniors

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The 74 million baby boomers in the U.S. are now between 52 and 72 years of age, the country’s largest adult population group.

The Census projects that older Americans (65 and older) will outnumber children (18 and younger) by 2030. The good news is that people are living longer; the bad is that increasingly more people need more care. Senior centers, retirement homes, matching agencies, and assisted living places, which provide seniors with services and programs, will become even more important in improving the quality of life of older adults.

Places that offer services for senior citizens, regardless of whether they live there or visit regularly, schedule daily activities that focus on physical and mental health. Long gone are the days where bingo would be the main entertainment. Yoga, music classes, even martial arts are offered, as well as arts and nutrition programs and employment assistance.

Approximately 15,000 nursing homes are operating in the United States, housing about 1.4 million residents, according to the Centers for Disease Control and Prevention (CDC).

To identify the places with the best services for seniors in the United States, 24/7 Wall St. analyzed Yelp reviews for all facilities focusing on caring for the elderly located across the country. To be considered, these locations needed to have a rating of at least 3.5 out of 5 based on 10 or more reviews. If facilities had the same ranking, then the number of reviews was considered. The senior centers were then divided by region: East Coast, West Coast, South and Midwest. Because the West Coast, which includes California, has so many senior centers with dozens of reviews, only those rated with five stars based on 15 or more reviews were included for this region’s ranking.

Click here to read about places with the best services for seniors.

Source: Photo by Burgess Square Healthcare Centre via Yelp

Burgess Square Healthcare Centre
> Yelp rating: 4.5
> Location: Westmont, Ill.
> Category: Retirement, hospice, rehab

Burgess Square Healthcare Centre is the highest rated facility for senior citizens in the Midwest on Yelp. It prides itself on being a family-run, stand alone center. In addition to daily games, activities and exercise and cooking classes, the center also offers musical events and animal therapy to residents.


Source: Photo by The Merion via Yelp

The Merion
> Yelp rating: 4.5
> Location: Evanston, Ill.
> Category: Retirement

Part of the Horizon Realty Group, Evanston’s signature senior living, as it calls itself, is family owned and has been operating in the Chicago metropolitan area for more than three decades. The senior center prides itself in providing customized assistance — developing a care plan based on individual basis residents’ physical, emotional, and social needs. The Merion’s proximity to Northwestern University gives residents easy access to continuing education.

Source: Photo by Madalyn G. via Yelp

St. Paul’s House
> Yelp rating: 4
> Location: Chicago, Ill.
> Category: Retirement, rehab

U.S. News & World Report recently rated St. Paul’s, a nonprofit and rent-free home, among the best nursing homes in the country. It has been open since 1921. According to the center’s website, what sets it apart is the memory care offered, which is designed to assist residents with memory loss.

Source: Photo by Whitehall of Deerfield via Yelp

Whitehall of Deerfield
> Yelp rating: 3.5
> Location: Deerfield, Ill.
> Category: Physical and occupational therapy, retirement

The center is accredited by the Joint Commission on Accreditation of Healthcare Organizations, an esteemed health care accrediting group, which accredits more than 21,000 health care organizations and programs. Whitehall was awarded the “National Quality Approval Seal,” which means it has met high national performance standards.


Source: Photo by Texas Family Services via Yelp

Texas Family Services
> Yelp rating: 5
> Location: Austin, Texas
> Category: Hospice, assisted living, personal care

Texas Family Services is the top rated senior center in the South, according to Yelp reviews. Operating in the Austin area since 2010, the facility says on its website it has hospice as well as home health and case management experience. Texas Family Service offers independent living options ranging from apartments to retirement communities.

Source: Photo by Village At Incarnate Word via Yelp

Village At Incarnate Word
> Yelp rating: 3.5
> Location: San Antonio, Texas
> Category: Assisted living

The Village’s outreach program claims to provide a holistic approach, with focus on the mind, body, and spirit. The center says its main objective is to help people live a healthy life by providing caregiver support, nutrition, illness prevention. Dance, exercise, creative arts, and even competitive games are also offered.


Source: Photo by Brookdale Westlake Hills via Yelp

Brookdale Westlake Hills
> Yelp rating: 3.5
> Location: Austin, Texas
> Category: Retirement

Brookdale says it wants to create a socially connected community to challenge its residents and lift their spirits. Some of the programs the facility has designed to do so include Optimum Life, a holistic program helping people make their dreams a reality; and Brookdale Celebrates, which introduces an annual theme encouraging people to unleash their imaginations.

Source: Photo by Pacifica Senior Living Forest Trace via Yelp

Pacifica Senior Living Forest Trace
> Yelp rating: 4.5
> Location:Fort Lauderdale, Fla.
> Category: Retirement, assisted living

Pacifica Senior Living Forest Trace is the highest ranking senior center on the East Coast, according to Yelp reviews. The facility prides itself in its amenities, which include a 30-acre lake, one- and two-bedroom apartments with balconies, happy hour cocktails, a tennis court, and a heated pool.

Source: Photo by Sterling Aventura via Yelp

Sterling Aventura
> Yelp rating:4
> Location: Aventura, Fla.
> Category: Assisted living

Sterling Aventura, which offers memory care services, advertises itself as a resort-style living with a location just five miles away from the beach and in the vicinity of many local attractions. Programs and new clubs are created at the request and with the help of residents.


Source: Photo by United Hebrew of New Rochelle via Yelp

United Hebrew of New Rochelle
> Yelp rating: 3.5
> Location: New Rochelle, N.Y.
> Category: Retirement

United Hebrew has been operating in the Westchester County region since 1919. Now, the 7.5-acre comprehensive care campus takes care of more than 1,000 residents. The facility has been named among the “Best Nursing Home” by U.S. News & World Report, “America’s Best For Extended Care” by Women’s Choice Awards, and has received the Bronze Award for quality by the American Health Care Association/National Center for Assisted Living.

Source: Photo by Providence Place via Yelp

Providence Place
> Yelp rating: 5
> Location: San Francisco, Calif.
> Category: Retirement, assisted living, elder care planning
Assisted Living Connections done f/c MA
> Yelp rating: 5
> Location: Thousand Oaks, Calif.
> Category: Retirement, assisted living, elder care planning

Providence Place is the top rated senior center on the West Coast because it has the most positive Yelp reviews. Providence offers assisted living, dementia care, and flexible day care services, which can provide up to six to 12 hours of respite for family caregivers. The service is also available for seniors who need additional care.

Assisted Living Connections is in second place in the West Coast region because it got just one fewer positive review on Yelp than Providence Palace. Serving as local guides, the facility helps the elderly find the perfect senior center for their needs. In addition to Thousand Oaks, California, Assisted Living Connections covers Agoura Hills, Westlake Village, Simi Valley, and the vicinity.


Source: Photo by Forever Young Memory Care via Yelp

Forever Young Memory Care
> Yelp rating: 5
> Location: Santa Ana, Calif.
> Category: Assisted living, retirement

Forever Young specializes in what it calls “purposeful living” by engaging residents on individual basis through various ways, including hobbies, music, and the outdoors. The facility was created based on how the owner wished his grandmother would live.

Source: Photo by Donna R. via Yelp

American Senior Home Finders
> Yelp rating: 5
> Location: Tustin, Calif.
> Category: Assisted living

American Senior Home Finders’ purpose is to help seniors find the best assisted living community or residential care home for their needs. The family-owned business also offers guidance for the relatives at home on how to cope during the initial adjustment period.

Source: Photo by The Passaro Group via Yelp

The Passaro Group
> Yelp rating: 5
> Location: Santa Monica, Calif.
> Category: Elder care planning, assisted living, memory care

This is another service, the goal of which is to find the right assisted living facility for senior citizens, without charging the relatives a consultation fee.


Source: Photo by Raya's Paradise via Yelp

Raya’s Paradise
> Yelp rating: 5
> Location: West Hollywood, Calif.
> Category: Retirement, assisted living, hospice

Raya’s Paradise prides itself on providing a feeling of warmth, comfort, and coziness. The facility provides services for incontinence, diabetes, hypertension, medication supervision, among other services. WanderGuard, a device to help people with “wandering issues” due to dementia, is also available.

Source: Photo by Lakeside Park via Yelp

Lakeside Park
> Yelp rating: 5
> Location: Oakland, Calif.
> Category: Retirement

Lakeside Park specializes in caring for people with dementia. The retirement home is located near Lake Merritt and the Lakeside Park, which is best known for its accessibility. Shopping, dining, entertainment and health care in Berkeley are easily accessible. Living accommodations range from a studio to a shared suite.

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