The Great Gmail Outage (GOOG, YHOO, MSFT)

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By Douglas A. McIntyre Updated Published

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If you have ever relied on any outside service to host your email or if you have ever had your email even routed from an outside service, there is the occasional outage.  It is this occasional outage that occurs in the tech world that can become ‘outrage’ if it becomes persistent or routine.  And a partial to full outage is what is happening with Google Inc. (NASDAQ: GOOG) and its widely used Gmail service today.  The service has been acting slow today and there was a TechCrunch article this morning complaining about service errors.  While we have been able to use it, the service is currently down.  It is down on the open public Gmail and on the corporate email hosting used by an endless number of small businesses.

So that is happening today.  As of 4:20 PM EST for sure, and for a period before that the service was entirely inaccessible.  As of 4:30 PM EST it is coming in and out but is not working properly.  Unfortunately, this has been seen in the past for Microsoft (NASDAQ: MSFT) in both its MSN and Hotmail accounts and has happened with Yahoo! Inc. (NASDAQ: YHOO) in its Yahoo! Mail.  It is not good.  It costs productivity and its costs time, so even if a transaction is not dependent upon it it costs money.

It is unfortunate when email goes down.  It could be a web attack, it could be a loop of the email spamming that shuts down the system, or it could be 100 other issues.  About all you ever hear of it is “temporary technical issues.”

JON C. OGG
SEPTEMBER 1, 2009

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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