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Telecom & Wireless

Research-in-Motion: BlackoutBerry

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By Douglas A. McIntyre Published

If you are one of the nearly 5 million addicted owners of a Research-in-Motion (RIMM-NASDAQ) BlackBerry, you might be unable to read this from us so far this morning.  If you can read it, you still might not be able to send any emails.  Last night, the company began experiencing massive outages of service and it has affected the entire Western Hemisphere. 

The company is trying to reset the system but it is worried about the flood of messages that will hit the system.  The service is expected to come back online, but as of last look this has not yet come about.  The customer support center has the following message: "….We are currently experiencing serviceinterruptions that are causing delays in sending and receivingmessages.We apologize for the inconvenience and will provide updates as soon as they become available…."

Shares of RIMM are indicated down more than 1% in earlybird trading.  There has been no trading in shares of its rival, Palm Inc. (PALM-NASDAQ).

Jon C. Ogg
April 18, 2007

Jon Ogg can be reached at [email protected]; he does not own securities in the companies he covers.

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About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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