This might be enough to sink any new product, but the Nokia-Microsoft-AT&T troika are insisting that even if every detail did not go as planned, the launch was a huge success. Such a success that the company can’t keep the cyan-colored phone in stock. According to a report at the AllThingsD blog, buyers of the defective phones are choosing to keep the phone and apply the now-available software patch, which the troika claims is proof of a very successful launch. A Nokia spokesperson said, “[T]he impact of customer swaps is insignificant. We are producing more devices to satisfy demand as quickly as possible.”
We’ll see when second-quarter sales reports are released.
Paul Ausick