The long slow death march at Sears Holdings Corporation (NASDAQ: SHLD) is turning into a case study of what not do. Putting a hedge fund manager in charge of a huge retailer, and…
Customer service surveys cannot entirely distinguish between true, direct customer service on the one hand and brand perception and reputation of the company providing the service on the other. A look at…
What Eddie Lampert put together in 2005 could be broken into pieces again, and that might be the only realistic way to “fix” Sears Holdings (NASDAQ: SHLD). Lampert engineered a merger of…
The numbers do not add up. Sears Holdings (NASDAQ: SHLD) has over 4,000 full-line and specialty stores. Same-store sales for the eight weeks that ended December 25 were down 5.2%. That figure…
Retailers were hoping to put a solid close to the holiday shopping season with plentiful day-after-Christmas sales aimed at wringing out shoppers’ last dollar. That was probably wishful thinking at Sears Holdings…
Investors walked away from several retail stocks late this year. Those companies probably will continue to falter in 2012 and 2013. Best Buy (NYSE: BBY), Gap (NYSE: GPS) and Sears Holdings (NASDAQ:…
The death of an infant in Missouri has led Wal-Mart Stores Inc. (NYSE: WMT) to recall Enfamil baby formula manufactured by Mead Johnson Nutrition Co. (NYSE: MJN) from more than 3,000 US…
E-Commerce activity continued to surge, and outpace bricks-and-mortar sales. Comscore reported holiday season retail e-commerce spending for the first 39 days of the November – December 2011 holiday season. For the holiday…
If the recent CNBC survey of US holiday shoppers accurately portrays what these shoppers plan to spend this year, US retailers can expect a pretty good year. Those surveyed said they plan…
Eleven American companies have laid off a total of nearly 600,000 people in the past two decades. Each also fired a large number of employees at one time to earn it a…
A New Bailout Fund. Rumors suggest that leading eurozone nations, particularly France and Germany, may have begun the process to create a large bailout fund for the financially weak nations in the region.…
JC Penney (NYSE: JCP) may buy a 16.6% stake in Martha Stewart Omnimedia (NYSE: MSO) according to The New York Times. The price would be $3.50 a share, or a 16% premium to…
Holiday e-commerce sales continue to set records. Amazon.com (NASDAQ: AMZN), which is the leader in e-commerce sales by far as a single company, is likely to be among the major beneficiaries of…
Retailers are reporting November sales this morning and the results are decidely mixed. The best report we’ve seen so far this morning is from Limited Brands, Inc. (NYSE: LTD) and the worst…
Hitwise released its report about e-commerce activity at the top 500 online retailers on Cyber Monday. Overall activity rose 24%, which is in line with other data. The online research firm said…
