Companies /Technology
Twilio Inc Class A
NYSE: TWLO Software - Infrastructure
$281.31
▲ $5.54 (+2.01%) today
Markets open · 11:31am ET

Twilio (TWLO) Q4 2024 Earnings

Reported Feb 13, 2025, 4:09pm ET · SEC source
$1.00
Miss −3.21%
EPS · est. $1.03
$1.2B
Beat +1.07%
Revenue · est. $1.2B
−10.7%
Trailing market
TWLO vs S&P since report
6 quarters
Consecutive EPS beats

How Did TWLO Stock React to Q4 2024 Earnings?

% change · around the report
−10%−5%0+5%Feb 13Feb 14report 4:09pm ETearnings+0.0%−7.8%
−10%−5%0+5%Feb 13Feb 14earnings+0.0%−7.8%
TWLO −7.8%S&P 500 +0.0%
−6%0+6%Feb 13Feb 14report 4:09pm ETearnings+0.5%−7.5%
−6%0+6%Feb 13Feb 14earnings+0.5%−7.5%
TWLO −7.5%NASDAQ +0.5%
−16%−8%0+8%Feb 12Feb 21report 4:09pm ETearnings−1.5%−16.9%
−16%−8%0+8%Feb 12Feb 21earnings−1.5%−16.9%
TWLO −16.9%S&P 500 −1.5%
−16%−8%0+8%Feb 12Feb 21report 4:09pm ETearnings−1.6%−16.9%
−16%−8%0+8%Feb 12Feb 21earnings−1.6%−16.9%
TWLO −16.9%NASDAQ −1.6%
−15.01%
Day of report
+0.33%
Next session
−5.71%
One week
−17.71%
30 days

S&P 500 over the same 30 days: −6.98%.

Did TWLO Beat Earnings? Q4 2024 Results

No. Twilio reported Q4 2024 earnings of $1.00 a share on Feb 13, 2025, missing the $1.03 consensus estimate by 3.2%. Revenue was $1.2B against a $1.2B estimate.

Twilio delivered a mixed fourth quarter for fiscal 2024, posting revenue of $1.19 billion, beating the $1.18 billion consensus by 1.07% and marking 11.1% year-over-year growth, while adjusted EPS of $1.00 fell short of the $1.03 analyst estimate by 3.21%, sending shares down roughly 5% in after-hours trading. The quarter's most notable shift came on the operating line, where disciplined cost management drove GAAP operating income to $13.73 million, compared to a loss of $361.73 million a year ago, as total operating expenses fell sharply from $892.89 million to $585.97 million. Non-GAAP operating income expanded to $197.05 million from $172.64 million, lifting non-GAAP operating margin to 16.5%. Active customer accounts grew to over 325,000 from 305,000, and dollar-based net expansion improved to 106% from 102%. Looking ahead, Twilio guided Q1 FY25 revenue of $1.13 to $1.14 billion and non-GAAP EPS of $0.88 to $0.93, with full-year FY25 organic revenue growth targeted at 7% to 8%.

Key Takeaways
  • Second consecutive quarter of double-digit revenue growth (11% YoY)
  • Communications segment revenue up 12% YoY driving overall growth
  • Dollar-Based Net Expansion Rate improved to 106% from 102% YoY
  • Active Customer Accounts grew to over 325,000 from 305,000
  • Non-GAAP operating margin expanded to 16.5% from 16.0% YoY
  • Organic revenue growth of 11% in Q4 and 9% for full year

“Twilio's focus on financial discipline, operational rigor, and innovation is paying off as we delivered a second consecutive quarter of double digit growth and our first ever quarter of GAAP operating profitability.”

Twilio CEO, on the earnings call

What Was Twilio's Outlook in Q4 2024?

For Q1 FY25, Twilio guided revenue of $1,130-$1,140 million (8-9% YoY growth), non-GAAP income from operations of $180-$190 million, and non-GAAP diluted EPS of $0.88-$0.93. For full-year FY25, the company reiterated financial targets from its January 2025 investor day: organic revenue growth of 7-8% YoY, non-GAAP income from operations of $825-$850 million, and free cash flow of $825-$850 million.

TWLO YoY Financials

Q4 2024 vs Q4 2023 · SEC filings Q4 2023 Q4 2024
$0$400.0M$800.0M$1.2B$1.1B$1.2BRevenue$513.7M$599.7MGross Profit$6.0M$13.7MOperating Income$-6,343,151$-12,470,000Net Income
$0$400.0M$800.0M$1.2BRevenueGross ProfitOperating IncomeNet Income
TWLO income statement, Q4 2024 versus Q4 2023
Metric Q4 2024 Q4 2023 Year over year
Revenue $1.2B $1.1B +11.1%
Gross Profit $599.7M $513.7M +16.7%
Operating Income $13.7M $6.0M +127.7%
Net Income −$12.5M −$6.3M +96.6%

TWLO Revenue by Segment

Communications$1.1B+12.0%

Figures from SEC filings and company reports. Not investment advice.