Companies /Technology

Twilio Inc Class A

NYSE: TWLO Software - Infrastructure
$241.34
â–² $12.88 (+5.64%) today
Markets closed · 3:29am ET

Q4 2024 Earnings

Reported Feb 13, 2025, 4:09pm ET · SEC source
$1.00
Miss −3.21%
EPS · est. $1.03
$1.2B
Beat +1.07%
Revenue · est. $1.2B
−10.7%
Trailing market
TWLO vs S&P since report
6 quarters
Consecutive EPS beats

Market Reaction

% change · around the report
−6%0+6%Feb 13Feb 14report 4:09pm ETearnings+0.0%−7.7%
−6%0+6%Feb 13Feb 14earnings+0.0%−7.7%
TWLO −7.7%S&P 500 +0.0%
−6%0+6%Feb 13Feb 14report 4:09pm ETearnings+0.5%−7.8%
−6%0+6%Feb 13Feb 14earnings+0.5%−7.8%
TWLO −7.8%NASDAQ +0.5%
−16%−8%0+8%Feb 12Feb 21report 4:09pm ETearnings−1.5%−16.9%
−16%−8%0+8%Feb 12Feb 21earnings−1.5%−16.9%
TWLO −16.9%S&P 500 −1.5%
−16%−8%0+8%Feb 12Feb 21report 4:09pm ETearnings−1.6%−16.9%
−16%−8%0+8%Feb 12Feb 21earnings−1.6%−16.9%
TWLO −16.9%NASDAQ −1.6%
−15.01%
Day of report
+0.33%
Next session
−5.71%
One week
−17.71%
30 days

S&P 500 over the same 30 days: −6.98%.

Did TWLO Beat Earnings? Q4 2024 Results

Twilio delivered a mixed fourth quarter for fiscal 2024, posting revenue of $1.19 billion, beating the $1.18 billion consensus by 1.07% and marking 11.1% year-over-year growth, while adjusted EPS of $1.00 fell short of the $1.03 analyst estimate by 3.21%, sending shares down roughly 5% in after-hours trading. The quarter's most notable shift came on the operating line, where disciplined cost management drove GAAP operating income to $13.73 million, compared to a loss of $361.73 million a year ago, as total operating expenses fell sharply from $892.89 million to $585.97 million. Non-GAAP operating income expanded to $197.05 million from $172.64 million, lifting non-GAAP operating margin to 16.5%. Active customer accounts grew to over 325,000 from 305,000, and dollar-based net expansion improved to 106% from 102%. Looking ahead, Twilio guided Q1 FY25 revenue of $1.13 to $1.14 billion and non-GAAP EPS of $0.88 to $0.93, with full-year FY25 organic revenue growth targeted at 7% to 8%.

Key Takeaways
  • Second consecutive quarter of double-digit revenue growth (11% YoY)
  • Communications segment revenue up 12% YoY driving overall growth
  • Dollar-Based Net Expansion Rate improved to 106% from 102% YoY
  • Active Customer Accounts grew to over 325,000 from 305,000
  • Non-GAAP operating margin expanded to 16.5% from 16.0% YoY
  • Organic revenue growth of 11% in Q4 and 9% for full year

“Twilio's focus on financial discipline, operational rigor, and innovation is paying off as we delivered a second consecutive quarter of double digit growth and our first ever quarter of GAAP operating profitability.”

Twilio CEO, on the earnings call

Forward Guidance & Outlook

For Q1 FY25, Twilio guided revenue of $1,130-$1,140 million (8-9% YoY growth), non-GAAP income from operations of $180-$190 million, and non-GAAP diluted EPS of $0.88-$0.93. For full-year FY25, the company reiterated financial targets from its January 2025 investor day: organic revenue growth of 7-8% YoY, non-GAAP income from operations of $825-$850 million, and free cash flow of $825-$850 million.

TWLO YoY Financials

Q4 2024 vs Q4 2023 · SEC filings Q4 2023 Q4 2024
$0$400.0M$800.0M$1.2B$1.1B$1.2BRevenue$513.7M$599.7MGross Profit$6.0M$13.7MOperating Income$-6,343,151$-12,470,000Net Income
$0$400.0M$800.0M$1.2BRevenueGross ProfitOperating IncomeNet Income

TWLO Revenue by Segment

Communications$1.1B+12.0%

Figures from SEC filings and company reports. Not investment advice.