A three-day strike hit Starbucks at over 100 of its stores. The number of locations is trivial. Starbucks has almost 16,000 locations in the United States. But labor unions often start small and grow quickly. Starbucks faces a hurdle that will be a problem in the coming years, unless it can treat its poorly paid store employees well enough to end their labor actions.
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The labor dispute has become very public. Starbucks unions have filed complaints with the National Labor Relations Board. Starbucks management says unions have not bargained in good faith. Everything about the tension indicates workers will not back down.
The union wants Starbucks workers to have better wages and benefits. The coffee shop company has a minimum wage for many new employees as low as $15. It is widely accepted that this is not a living wage. Starbucks counts on this low pay to pad its earnings. Some of that earnings power may go away if unions are successful.
Starbucks has the money to pay its workers more. In its past year, Starbucks had revenue of $23.4 billion, up 14% year over year. Operating income rose 5% to $4.5 billion.
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