Will Unions Batter Starbucks Profits?

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By Douglas A. McIntyre Published
Will Unions Batter Starbucks Profits?

© Photo by Tim Boyle / Getty Images

After years of anger and ugly relationships between unions wanting to organize workers in U.S. stores and Starbucks Corp. (NASDAQ: SBUX) management, the two have decided to sit at the bargaining table. If other recent union negotiations, like those between Detroit’s automakers and the UAW, are any indication, the costs of hourly wages at Starbucks will soar.

It isn’t hard to make a strong case that Starbucks underpays workers. That is especially so of those at the bottom of the hourly pay ladder. Glassdoor says these people can make as little as $15 an hour. Depending on how many family members they have, this figure could put them below the poverty level. The company does pay many employees benefits. (These are the fastest-growing brands in each state this year.)

The worst of Starbucks’ union friction was under long-time CEO Howard Schultz. At one point, his anti-union activities earned him a seat at a congressional hearing that included exchanges about the company’s labor actions. The invitation may have been justified. Eric Blanc, a professor at Rutgers University, told The New York Times, “The scale of the union-busting campaign and its verbosity is unmatched in modern labor history. The fact that the workers were able to overcome that is truly historic.”

What’s Next?

Starbucks

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Workers United, representing 10,000 Starbucks workers, has begun negotiations with the company. This may be partly because senior management has changed. Laxman Narasimhan replaced Schultz several months ago.

It is impossible to say what higher wages or benefits will cost Starbucks at the bottom line. The UAW settlement cost Ford billions of dollars. However, more workers were involved at Ford, unless the Starbucks negotiations expand to tens of thousands of workers.

In the most recently reported quarter, Starbucks had revenue of $9.25 billion. That was up 8% from the same period a year ago. Net income rose 20% to $1 billion. Both figures are healthy, but they show that the company does not have a substantial operating margin on a percentage basis.

Starbucks meetings with union members will cost it at the bottom line.

Photo of Douglas A. McIntyre
About the Author Douglas A. McIntyre →

Douglas A. McIntyre is the co-founder, chief executive officer and editor in chief of 24/7 Wall St. and 24/7 Tempo. He has held these jobs since 2006.

McIntyre has written thousands of articles for 24/7 Wall St. He is an expert on corporate finance, the automotive industry, media companies and international finance. He has edited articles on national demographics, sports, personal income and travel.

His work has been quoted or mentioned in The New York Times, The Wall Street Journal, Los Angeles Times, The Washington Post, NBC News, Time, The New Yorker, HuffPost USA Today, Business Insider, Yahoo, AOL, MarketWatch, The Atlantic, Bloomberg, New York Post, Chicago Tribune, Forbes, The Guardian and many other major publications. McIntyre has been a guest on CNBC, the BBC and television and radio stations across the country.

A magna cum laude graduate of Harvard College, McIntyre also was president of The Harvard Advocate. Founded in 1866, the Advocate is the oldest college publication in the United States.

TheStreet.com, Comps.com and Edgar Online are some of the public companies for which McIntyre served on the board of directors. He was a Vicinity Corporation board member when the company was sold to Microsoft in 2002. He served on the audit committees of some of these companies.

McIntyre has been the CEO of FutureSource, a provider of trading terminals and news to commodities and futures traders. He was president of Switchboard, the online phone directory company. He served as chairman and CEO of On2 Technologies, the video compression company that provided video compression software for Adobe’s Flash. Google bought On2 in 2009.

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