Special Report

This Is When Americans Were Most Satisfied With Customer Service

Source: Alex Wong / Getty Images

2009
> Best ACSI score of the year: 76.1 in quarter 2

Source: Chris Graythen / Getty Images

2010
> Best ACSI score of the year: 75.9 in quarter 1

Source: Majid Saeedi / Getty Images

2011
> Best ACSI score of the year: 75.8 in quarter 4

Source: Peter Macdiarmid / Getty Images

2012
> Best ACSI score of the year: 76.3 in quarter 4

Source: Michael Buckner / Getty Images

2013
> Best ACSI score of the year: 76.8 in quarter 4

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