ThinkstockAs a larger and larger portion of retail sales in the U.S. move online, customer service has become essential to e-commerce businesses that want to attract shoppers and keep them. E-commerce also has…
courtesy of NetflixNetflix Inc. (NASDAQ: NFLX) management said the reason part of its service was out on Christmas Eve was that the technology and hardware owned by Amazon.com Inc. (NASDAQ: AMZN), which powers the video firm’s streaming product, were…
courtesy of Groupon Inc.A number of large public company CEOs have come under fire in the past year because of the extremely poor financial results of the public corporations they run. Some,…
Jaguar Land Rover will recall some cars in China over safety concerns. (Reuters) Netflix Inc. (NASDAQ: NFLX) blames Amazon.com Inc.’s (NASDAQ: AMZN) e-commerce outsource operation for a Christmas Eve disruption of the…
courtesy of Wal-Mart Stores Inc.What happened to bricks-and-mortar and e-commerce sales this holiday season? If Wall St.’s opinion has validity, online operations did well and old-school stores did not. The price of Wal-Mart…
Wikimedia CommonsFree shipping has become one of the greatest concerns related to the profit margins at e-commerce operations like Amazon.com Inc. (NASDAQ: AMZN). Each item shipped free makes money for United Parcel…
courtesy of Facebook Inc.The heated competition between Amazon.com Inc. (NASDAQ: AMZN) and Google Inc. (NASDAQ: GOOG) is expected to heighten next year. (Reuters) The government of China says the antibiotics used in Yum!…
In response to a request for ideas made last May, Amazon.com Inc. (NASDAQ: AMZN) and its Amazon Studios received more than 2,000 proposals from which it has now culled six to develop…
ThinkstockLed by smartphone makers Apple Inc. (NASDAQ: AAPL), Samsung Electronics, and LG Electronics, 4G LTE phone shipments will rise from just under 91 million units in 2012 to 275 million units in…
ThinkstockBest CEO lists can be based on dozens of factors. For public companies, the best metric is usually share price. It is hard for chief executives to be considered very good if…
ThinkstockHulu, the streaming video company jointly owned by The Walt Disney Co. (NYSE: DIS), Comcast Corp. (NASDAQ: CMCSA) and News Corp. (NASDAQ: NWS), expects revenues of $695 million in 2012, up 65%…
Wikimedia CommonsApple Inc. (NASDAQ: AAPL) shareholders were thrilled when its market value moved above that of Wal-Mart Stores Inc. (NYSE: WMT), Google Inc. (NASDAQ: GOOG), Microsoft Corp. (NASDAQ: MSFT) and then the…
ThinkstockIn a settlement announcement today, the European Union’s competition commission formally accepted the offer from Apple Inc. (NASDAQ: AAPL) and four publishing houses that will substantially change the rules under which Apple…
courtesy of Verizon WirelessOn the Redbox homepage, the DVD rental firm owned by Coinstar Inc. (NASDAQ: CSTR) has begun to promote a streaming movie service it plans to launch with Verizon Communications…
ThinkstockTablet devices like the iPad from Apple Inc. (NASDAQ: AAPL), the Nexus 7 and Nexus 10 from Google Inc. (NASDAQ: GOOG), the Kindle Fire from Amazon.com Inc. (NASDAQ: AMZN), and the Galaxy…
