Verint Systems Inc. specializes in customer engagement solutions, offering a suite of applications designed to enhance customer service across various channels. Their products include tools for forecasting, scheduling, quality compliance, and analytics to improve customer interactions. They also provide solutions for real-time workforce support, engagement through multiple channels like messaging and email, and conversational AI for seamless customer conversations. Additionally, Verint offers knowledge management for efficient service delivery and experience management applications to analyze customer experience data. Founded in 1994, the company is based in Melville, New York.