Walmart Inc. (NYSE: WMT), the world’s largest retailer, cannot get traction with shareholders. Despite deep troubles with its primary rival, Amazon.com Inc. (NASDAQ: AMZN), it has not been able to sell its mix of huge superstores with a strong e-commerce presence.
As Amazon comes under pressure for its payments to the U.S. Postal Service and questions about why it does not collect local and state taxes, Walmart has an unusual window to pick up business from America’s e-commerce business.
Among Walmart’s challenges is that many on Wall Street still view it as a larger version of Target Corp. (NYSE: TGT), or worse, troubled retailers like Macy’s Inc. (NYSE: M). Granted, Walmart has entire segments of retail that these others do not, particularly groceries. However, Kroger Co. (NYSE: KR), the huge grocery store chain, is a formidable competitor, particularly as it tries to hold off Amazon’s efforts led by its purchase of Whole Foods. Groceries are getting crowded.
Next, Walmart’s same-store sales are growing slowly. Investors consider a 2% year-over-year quarterly improvement impressive. It really isn’t when e-commerce sales nationwide are moving higher by double digits and Amazon’s growth is even more rapid.
If investors worry about one factor over all others, it is an old one. Walmart may have an impressive presence online, but it is far from close to Amazon’s. Walmart has tried to buy its way into a better position with deals like its acquisition of Jet.com in 2016, an M&A transaction that cost Walmart $3.3 billion. The arrangement may have lifted Walmart’s presence online, but not enough to support the case it can make a major dent in Amazon’s market share.
One reason investors are skeptical of Walmart’s online success is Amazon’s ability to draw and hold customers with its Prime streaming media and free shipping subscription service. Another is the line of consumer electronics products Amazon has, particularly its Alexa-powered home assistance product.
Walmart’s stock price reflects the anxiety that it is too reliant on its stores and does not have a strong enough online arsenal.