Special Report

The Worst Companies to Work For

Source: lafitness.com

14. L.A. Fitness
> Rating: 2.6
> Pct. employees would recommend: 33%
> Employees: 10,000+
> Industry: Fitness clubs

One of the nation’s largest providers of fitness clubs, L.A. Fitness was founded in 1984. It has since expanded to over 690 locations, more than doubling in scope over the last eight years. Generally speaking, the company’s more than 10,000 employees tend to dislike their jobs. The company receives an average employee experience review of 2.6 stars out of 5. Only 33% of of the 1,500 employees who submitted a review on the site said they would recommend the job to a friend, and only 31% approve of CEO Louis Welch’s management.

Source: JeffreyJohnsonTP / Wikimedia Commons

13. Teleperformance
> Rating: 2.6
> Pct. employees would recommend: 44%
> Employees: 216,657
> Industry: Customer service

Teleperformance is an over 200,000 employee call center company, providing customer support for other corporations. While the company’s workers are held responsible for keeping other businesses’ customers happy, dealing with unhappy customers all day is notoriously unpleasant work. Teleperformance has among the least happy employees of any large U.S.-based business. A minority of the 2,600 current and former employees submitting reviews through Glassdoor said they would recommend the company to a friend or approved of the company’s CEO. Common complaints on the site include difficult customers, poor pay, and inconsistent or uncaring management.

Source: Thinkstock

12. Brookdale Senior Living
> Rating: 2.6
> Pct. employees would recommend: 41%
> Employees: 77,600
> Industry: Retirement homes

Brookdale Senior Living owns and operates senior retirement homes and assisted living facilities in the United States. The company manages over 1,000 senior living facilities in all but three U.S. states, with a clientele of over 100,000. Based on reviews on Glassdoor, the company has some of the least satisfied employees in the country. Workers who do not feel their company has a bright future are often less happy as they are concerned about their own job security and advancement — and employees at Brookdale are likely worried. The company reported a net loss in each of the last three fiscal years and shares plunged over 60% in the last two years.

Source: Wikimedia Commons

11. Dillard’s
> Rating: 2.6
> Pct. employees would recommend: 38%
> Employees: 40,000
> Industry: Department stores

Dillard’s, a department store with over 900 locations around the United States, has the most unhappy employees of any major company in its field, earning an average score of just 2.6 out of 5.0. Barely over a third of employees say they would recommend a job at the company to a friend, and only 40% approve of the management of Bill Dillard, who has been CEO since 1998. By far the most common complaints among workers were the unrealistic sales quotas set by management on staff as well as harsh response if quotas are not met.

Source: Wikimedia Commons

10. Xerox
> Rating: 2.6
> Pct. employees would recommend: 35%
> Employees: 37,600
> Industry: Technology

Ursula Burns stepped down as CEO of Xerox at the beginning of this year, just after the company spun off its business services operations. Xerox’s slimmer form and new management — Jeff Jacobson took over for Burns — helped push shares higher. It remains to be seen, however, whether the changes will improve the company’s standing in the eyes of its employees. As of now, Xerox receives just a 2.6 out of 5.0 in Glassdoor reviews, and just 35% of respondents say they would recommend a job at the company to a friend.

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