To determine the worst car brands of 2019, 24/7 Wall St. created an index consisting of ratings of car brands from Consumer Reports, J.D. Power, and the American Customer Satisfaction Index. Included in our index were: the 2019 J.D. Power quality report score; the 2018 J.D. Power dependability score; the 2019 J.D. Power Initial Quality Study; the February 2019 edition of Consumer Reports’ brand report card; the 2019 edition of Consumer Reports’ brand reliability rankings; and the 2018 figures from the American Customer Satisfaction Index. Car sales figures are through the first six months of 2019.
We excluded those car brands for which more than two measures included in the index were not available.
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