Special Report

Cars Brands With the Happiest Drivers

Source: Brian Ach / Getty Images

6. Audi
> 2019 customer satisfaction index: 82 (tied)
> 2018 customer satisfaction index: 83 (-1.2% change)
> U.S. YTD sales: 101,440
> Parent company: Volkswagen Group

Of the four major Volkswagen Group-owned automakers, Audi is the only one to rank among the car brands with the happiest drivers. The German car company is one of seven to score an 82, outpacing the industry-wide score of 79.

Source: RiverNorthPhotography / Getty Images

5. Honda
> 2019 customer satisfaction index: 82 (tied)
> 2018 customer satisfaction index: 83 (-1.2% change)
> U.S. YTD sales: 703,428
> Parent company: Honda Motor Co.

In 26 years of ACSI satisfaction benchmarks, Honda has never scored lower than an 80. Its most recent score of 82 ties it with a host of other automakers for the third highest score of 2019.

Source: Ilya S. Savenok / Getty Images

4. BMW
> 2019 customer satisfaction index: 82 (tied)
> 2018 customer satisfaction index: 82 (0.0% change)
> U.S. YTD sales: 156,439
> Parent company: BMW Group

For the third straight year, BMW received a score of 82 from the ACSI, tying it for the third best among automakers. As its score has remained consistent, its sales have grown steadily in the past two years.

Source: Courtesy of Infiniti

3. Infiniti
> 2019 customer satisfaction index: 82 (tied)
> 2018 customer satisfaction index: 78 (5.1% change)
> U.S. YTD sales: 63,058
> Parent company: Renault-Nissan-Mitsubishi Alliance

As the overall satisfaction score for the auto industry fell over the past year from 82 to 79, a 3.7% decline, Infiniti’s score improved. The Renault-Nissan-Mitsubishi Alliance automaker had by far the largest increase in its satisfaction score, going from 78 to 82.

Source: Alexander Koerner / Getty Images

2. Mercedes-Benz
> 2019 customer satisfaction index: 83
> 2018 customer satisfaction index: 82 (1.2% change)
> U.S. YTD sales: 159,130
> Parent company: Daimler AG

Though Mercedes-Benz has consistently performed well in the ACSI index, scoring an average of 83 over the past three years, its sales have not reflected that. The German luxury automaker’s sales fell by nearly 8% in the first half of 2019 as compared to the same period the prior year.

Source: Courtesy of Lexus

1. Lexus
> 2019 customer satisfaction index: 84
> 2018 customer satisfaction index: 85 (-1.2% change)
> U.S. YTD sales: 135,735
> Parent company: Toyota Motor Corp.

Despite a slight drop in its score from 2018, Lexus still ranks as the car brand with the most satisfied customers, with a score of 84. Toyota’s luxury brand has not only bested the competition, but also it is one of just three automakers that have scored above the industry average each of the 26 years the ACSI has published the satisfaction index. It has never scored lower than an 84.

Sponsored: Tips for Investing

A financial advisor can help you understand the advantages and disadvantages of investment properties. Finding a qualified financial advisor doesn’t have to be hard. SmartAsset’s free tool matches you with up to three financial advisors who serve your area, and you can interview your advisor matches at no cost to decide which one is right for you. If you’re ready to find an advisor who can help you achieve your financial goals, get started now.

Investing in real estate can diversify your portfolio. But expanding your horizons may add additional costs. If you’re an investor looking to minimize expenses, consider checking out online brokerages. They often offer low investment fees, helping you maximize your profit.