8X8 Inc

8x8, Inc. (NASDAQ: EGHT) is a global business communications platform provider that integrates Contact Center, Unified Communications, and Communications Platform as a Service (CPaaS) solutions on a single platform. The company's 8x8 Platform for CX combines AI capabilities to enable personalized customer journeys, operational insights, and team collaboration. 8x8 serves customer experience and IT leaders worldwide, offering products including 8x8 Work (unified communications), 8x8 Contact Center, 8x8 AI Studio (an agentic AI builder), 8x8 Intelligent Customer Assistant, 8x8 Workforce Management, 8x8 Engage, 8x8 Pulse (conversational data indexing), 8x8 Resolve (critical communications), and programmable communications APIs. The platform supports voice, messaging, video, and digital channels across a global voice network. Revenue is increasingly shifting toward usage-based consumption models through CPaaS and AI solutions, which now represent approximately 26% of service revenue. The company serves organizations ranging from small businesses to enterprises across multiple geographies including the U.S., EMEA, and APAC regions. Updated Aug 4, 2026