Special Report

Retailers Hiring the Most for the Holidays

Source: Jonathan Weiss / Shutterstock.com

8. Michael’s
> 2017 seasonal hires: 15,000
> Total U.S. employees: 50,000
> Store count: 1,222 (U.S.)
> Annual revenue: $5.2 billion

Michael’s is a brick-and-mortar retailer that sells materials for arts and crafts, seasonal decor, framing, and paper crafting. As is the case with many American retailers, the holiday season is a critical time for Michael’s. Historically, the company’s fourth quarter, which includes the holidays, accounts for an average 34% of net sales and 45% of operating income. This year, the company plans to hire 15,000 seasonal workers to meet the increased demand during the holiday sales season. Last year, more than half of the company’s holiday workers became regular workers.

Source: radial.com

7. Radial
> 2017 seasonal hires: 27,000
> Total U.S. employees: 7,000
> Store count: 14 (U.S.)
> Annual revenue: $1 billion

The least recognizable company on this list, Radial works with other companies to manage and route orders, process payments, and provide analytics services. Among the company’s clients are several retailers with e-commerce divisions, including DSW Inc., GameStop Corp., and Shoe Carnival Inc. As orders at these companies increase during the holiday season, business at Radial spikes as well. Citing an anticipated record year for holiday e-commerce sales, Radial is hiring some 27,000 seasonal workers — nearly quadrupling the size of the company’s normal workforce — to handle the influx.

Radial operates 25 distribution centers and six customer care centers in the United States, Canada, and Europe.

Source: Supannee_Hickman / Shutterstock.com

6. JCPenney
> 2017 seasonal hires: 40,000
> Total U.S. employees: 106,000
> Store count: 1,013 (U.S.)
> Annual revenue: $12.5 billion

In September 2017, department store JCPenney announced it will hire an additional 40,000 employees for the holiday shopping season, the same amount as last year. Like many large retailers, JC Penney had a relatively disappointing holiday season in 2016, with same-store sales for November and December falling 0.8% year-over-year. The retail sector is projected to perform better this season, however. Information consultancy Kantar projects a 2.5% sales increase at brick-and-mortar apparel and home goods retailers during the holidays this year.

Source: Antonio Gravante / Shutterstock.com

5. FedEx
> 2017 seasonal hires: 50,000
> Total U.S. employees: 400,000
> Store count: 9,125 (worldwide)
> Annual revenue: $60.3 billion

The rise of e-commerce has had ripple effects throughout multiple industries. FedEx’s need for temporary workers during the holiday season is one example. Due in large part to people doing their holiday shopping online, the parcel delivery company is hiring some 50,000 seasonal workers and offering additional hours to its current employees during the holiday shopping season.

For Americans shipping packages over the holidays, FedEx operates more than 1,800 customer-facing centers.

Source: Joe Tabacca / Shutterstock.com

4. Macy’s
> 2017 seasonal hires: 80,000
> Total U.S. employees: 148,300
> Store count: 829 (U.S.)
> Annual revenue: $25.8 billion

Macy’s is hiring 80,000 seasonal employees to help out during the busy holiday sales season. Some 18,000 temporary workers will work in distribution centers for orders placed online — 3,000 more than in 2016. The company will hire 1,000 seasonal workers to interact with customers online and over the phone, and it will hire another 1,000 to staff the Macy’s Thanksgiving Day Parade and work in so called Santaland locations in stores nationwide.

Like many retail giants, Macy’s business is taking a hit from the rise of e-commerce. The company operates some 829 Macy’s, Bloomingdale’s, and Bluemercury stores nationwide, down from 868 in 2015.