Special Report

This Is America's Worst Retailer

21. J.Crew
> Average 2020 score: 75 (tied)
> J.Crew’s worst 2020 category: Specialty retail stores, 75
> Specialty retail stores 2020 avg score: 77

20. Ahold Delhaize
> Average 2020 score: 75 (tied)
> Ahold Delhaize’s worst 2020 category: Supermarkets, 75
> Supermarkets 2020 avg score: 76

19. Dollar Tree
> Average 2020 score: 74 (tied)
> Dollar Tree’s worst 2020 category: Department and discount stores, 74
> Department and discount stores 2020 avg score: 75

Source: patty_c / Getty Images

18. Walgreens
> Average 2020 score: 74 (tied)
> Walgreens’ worst 2020 category: Health and personal care stores, 74
> Health and personal care stores 2020 avg score: 75

Source: seewhatmitchsee / iStock Editorial via Getty Images

17. Groupon
> Average 2020 score: 74 (tied)
> Groupon’s worst 2020 category: Internet retail, 74
> Internet retail 2020 avg score: 78