Special Report

Worst Companies to Work For

Grant Suneson, Samuel Stebbins

Source: Kraft Foods Incorporated / Wikimedia Commons

18. Kraft Heinz Company
> Glassdoor rating: 2.7/5
> Employees who would recommend working at company: 39%
> Employees: 39,000
> Industry: Food and beverage manufacturing
> Headquarters: Chicago, IL

Employees reviewing Kraft Heinz Company on Glassdoor rate it as one of the worst companies to work for, rating it a 2.7 out of 5.0 on average. The most frequent rating given by employees of Kraft on Glassdoor is a 1, the lowest possible score. Yet employee perception of the company is improving. The company’s rating on Glassdoor last year was an even lower 2.4, then the second lowest ranking among all large companies. Similarly, the percentage of reviewers who approve of CEO Bernardo Hees has increased from 27% as of June 2017 to 43% this year. One of the most common complaints by staff is that the company has a poor work-life balance, with one employee having posted, “11 hour days have become the norm.”

Source: Mike Kalasnik / Flickr

17. Belk
> Glassdoor rating: 2.7/5
> Employees who would recommend working at company: 36%
> Employees: 24,350
> Industry: Department, clothing, and shoe stores
> Headquarters: Charlotte, NC

Clothing retailer Belk is a new addition to the list of the worst companies to work for, as its Glassdoor rating has fallen to 2.7, compared to the 2.9 rating it had this time last year. The company, though, does not have as many very dissatisfied employees as many other companies on this list have. Rather, a disproportionate share of workers submitting reviews on Glassdoor think of their company as mediocre. In fact, more employees give the company a 3.0 out of 5.0 rating than any other rating. Many Glassdoor reviewers say they enjoy the employee discount they receive, but that they tend to feel underpaid. Others take issue with a perceived disconnect between retail employees and senior management.

Source: CDK Global LLC

16. CDK Global
> Glassdoor rating: 2.7/5
> Employees who would recommend working at company: 39%
> Employees: 8,900
> Industry: Computer hardware and software
> Headquarters: Hoffman Estates, IL

Illinois-based CDK Global provides car retailers with IT and digital marketing services. The company of roughly 8,900 employees has drawn 1,400 Glassdoor reviews over time, many of them negative. The largest share of ratings filed by employees gave the company 1 out of 5.0 stars. Just 38% of reviewers approve of the job CEO Brian MacDonald is doing and only 39% would recommend that a friend take a job with CDK Global.

Source: M.O. Stevens / Wikimedia Commons

15. Rent-A-Center
> Glassdoor rating: 2.7/5
> Employees who would recommend working at company: 39%
> Employees: 18,300
> Industry: Consumer product rental
> Headquarters: Plano, TX

Few major companies are held in as low esteem by their employees as Plano, Texas-based rental and leasing service company Rent-A-Center. Company employees regularly complain about work-life balance and senior management. Just 39% of Rent-A-Center current and former workers reviewing the company say they would recommend a job there to a friend, and fewer than two out of three reviewers approve of the newly appointed CEO, Mitch Fadel.

Low employee morale has been linked to weakening financial performance, and Rent-A-Center has reported falling sales in recent years. The company reported declining revenue over the last two years, from $3.3 billion in 2015 to $2.7 billion in 2017.

Source: RGIS

14. RGIS
> Glassdoor rating: 2.7/5
> Employees who would recommend working at company: 46%
> Employees: 34,000
> Industry: Building and personnel services
> Headquarters: Auburn Hills, MI

Employees of retail inventory services company RGIS largely do not have high expectations for the company’s future. Just 28% of those who evaluated the company said it has a positive business outlook. RGIS employees have issues with many aspects of the business, but they are least satisfied with the compensation and benefits. On average, employees rate the compensation and benefits offered 2.2 out of 5.0. Many reviewers express frustration at the lack of available hours.