Author Archives: Thomas C. Frohlich

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Customer Service Hall of Shame

When it comes to companies we dread dealing with, we all know who they are. Let’s put it this way, would you rather go to the Apple Genius Bar to ...
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Customer Service Hall of Fame

Which companies do Americans enjoy dealing with the most? Truth is, many of the names that top this annual list of best companies for customer service will not surprise you ...
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Cities With the Most Abandoned Homes

While there are a variety of options for homeowners in foreclosure,many have chosen to cut their losses and abandon their property. The housing market has been improving across much of ...
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10 Countries Spending the Most on the Military

Global military spending continued to decline last year. Although arms expenditure has actually increased in much of the world, military spending in the United States -- which still accounted for ...
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Countries Spending the Most on Health Care

The United States currently spends more per person on health care than any other developed country. Health outcomes in the U.S., however, are among the worst. Despite weak health spending ...
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States That Drink the Most Beer

In recent years, Americans have increasingly moved away from beer consumption in favor of wines and spirits. U.S. beer consumption fell slightly from 28.3 gallons per drinking-aged adult in 2012 ...
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States With the Most Gun Violence

As mass shootings continue to appear in the news, many Americans and state leaders are asking how to address the problem without restricting constitutional rights. The Centers for Disease Control ...
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Family Dollar Store

America’s Worst Companies to Work For

Employees can now share their opinions about employers online. As a result, companies face new reputation risks that can affect their customers and shareholders. For the third year, 24/7 Wall St. has ...
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Ten Oldest Company Logos in the World

Even before global marketing campaigns, television commercials, and social media, a company’s logo has been important. Over time, as businesses and consumers have changed, most major companies have also changed ...
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Eight Housing Markets at All-Time Highs

The U.S. real estate market has been on the mend for several years. While many Americans witnessed the values of their homes drop precipitously during the recession, markets have been ...
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Ten States With the Slowest Growing Economies

The United States economy grew 1.9% in 2013, down from the 2.8% growth rate in 2012. GDP growth of all but two states was positive last year, although economic growth at ...
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Ten States With the Fastest Growing Economies

The United States economy grew 1.9% in 2013, down from the 2.8% growth rate in 2012, as growth in the world’s largest economy remained inconsistent. The largest contributors to the ...
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Ten Best Markets to Flip a House

While home flipping activity in the U.S. has declined over the past year, in many markets the practice is still quite popular and provides high returns. Home flippers generally buy ...
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America’s Most Profitable Products

Successful companies frequently depend on just one product for a large share of their sales. That’s true for some of the most iconic brands, including Coca-Cola, Marlboro, Jack Daniels, and ...
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Eight Companies That Owe Employees a Raise

With the stock market reaching new heights daily, companies' profit margins at multi-decade highs, and falling unemployment, many Americans may be wondering when they will start to see the benefits ...
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