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27 Times You Won’t Need to Tip

Tipping culture has exploded in recent years. A 2023 Pew Research survey found that about 72% say they are being asked to tip service workers more frequently than in the past. The…

Jenn Boozer
6:50am ET
Services

Starbucks Is Awful

Customer service at Starbucks has worsened. We have to "get back to focusing on fundamental operations and executing better" admits the CEO.

Douglas A. McIntyre

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Starbucks vs the Union

Labor negotiations between Starbucks and Workers United have resumed. The current CEO believes that cooperation is better for all involved.

Douglas A. McIntyre · 2 years ago

McDonald’s $5 Value Meal in Trouble

As McDonald’s tries to fight perceptions that its food has become too expensive, its franchisees object to the $5 value meal plan.

Douglas A. McIntyre · 2 years ago

The $18 McDonald’s Meal

McDonald’s management finds itself caught between increasing operating costs and consumers who are unhappy about rising prices.

Douglas A. McIntyre · 2 years ago

Red Lobster to Close 50 Stores

Because Red Lobster had expenses, leases, and debts it could not afford, the seafood restaurant chain will file for bankruptcy and close stores.

Douglas A. McIntyre · 2 years ago

McDonald’s Wants 10,000 Stores in China

McDonald’s reportedly plans to have 10,000 stores in China by the end of 2028. Here is a peek at the why and how of this strategy.

Douglas A. McIntyre · 2 years ago

Chick-fil-A Price Jumps on Wage Rules

After a rise in the minimum hourly wage in California, Chick-fil-A has raised prices on some of its meals there by over 10%.

Douglas A. McIntyre · 2 years ago

Will Unions Batter Starbucks Profits?

If unions succeed at organizing Starbucks workers, the costs of hourly wages could soar, cutting into the bottom line.

Douglas A. McIntyre · 2 years ago